News : PCCW Global and Keppel T&T Collaborate on an International Carrier Exchange in Hong Kong
Hong Kong / Singapore, April 18, 2016 -- PCCW Global, the international operating division of HKT, Hong Kong's telecommunications service provider, has entered into a long-term collaboration agreement* with Keppel Data Centres Holding Pte Ltd, a joint venture between Keppel Telecommunications & Transportation Ltd (Keppel T&T) and Keppel Land Limited.
The two companies will co-develop and market an international carrier exchange in Hong Kong, which offers connectivity-related managed services to facilitate interconnects. The collaboration leverages PCCW Global's global network connectivity and marks the expansion of Keppel T&T's data center footprint to Hong Kong.
Located in a prime business district on Hong Kong Island and a 40-minute drive from Hong Kong International Airport, the international carrier exchange will feature 1,000 square meters of telecommunications center space upon its expected completion in the fourth quarter of 2016. It will be fitted out to Tier III specifications with 2N power redundancy that ensures service availability of up to 99.982%.
The international carrier exchange is situated in the same building as the Hong Kong Point of Presence (PoP) for the new Asia-Africa-Europe-1 (AAE-1) submarine cable. Stretching approximately 25,000 km, the AAE-1 is designed to connect Asia, the Middle East, East Africa and Europe, and is expected to be ready during the fourth quarter of 2016. It will employ 100Gbps technology, with a capacity of more than 40 terabits to provide customers with low-latency, direct connectivity around the world. The building is also served by PCCW Global's backhaul network, which will seamlessly link the international carrier exchange to many submarine cable landing stations and serve as a gateway to mainland China.
Mr. Marc Halbfinger, Chief Executive Officer of PCCW Global, said, "We are pleased to be playing a role in extending Keppel's facility footprint to Hong Kong, which will reinforce the city's reputation as one of Asia's leading technology hubs."
Mr. Thomas Pang, Chief Executive Officer of Keppel T&T, said, "We are happy to partner with PCCW Global for our first investment into the Hong Kong colocation market, which benefits from the city's status as a key telecommunications and financial hub, as well as its connectivity to other hubs in Singapore, Amsterdam, London, and Sydney. The expansion of Keppel's data center footprint to Hong Kong is another step towards creating a data center value ecosystem that goes beyond colocation to providing value-added services and connectivity for our valued clients."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Running Multiple Contact Centers
More Editorial From PCCW
PCCW Teleservices is the successful contact management outsourcing business of its publicly-traded parent company, PCCW Limited. Operating one of Asia's largest 24-hour, multi-channel contact centres via hubs in mainland China, Hong Kong, the Philippines, the USA and Panama, the company designs and implements customer strategies for local and multinational clients globally. PCCW Teleservices offers a wide array of skills in multiple languages to service more than 80 million customer contacts annually. With nearly 20 years of experience in running contact centres, PCCW Teleservices has helped its clients worldwide by providing end-to-end total BPO solutions that meet the sophisticated needs of the local and international business community.
Published: Tuesday, April 19, 2016