News : PCCW Global and Telstra Sign IPX Multi-service Interconnection Agreement
Hong Kong, January 14, 2016 - PCCW Global, the international operating division of HKT, Hong Kong's telecommunications service provider, and Telstra International Limited, the international arm of Telstra, Australia's telecommunications and information services company, have signed an IPX multi-service interconnection agreement.
The interconnection agreement enables PCCW Global and Telstra to expand their relationship in new market segments, whilst improving their existing portfolio and mutually benefiting their mobile and multinational customers.
Mobile operators connected to PCCW Global IPX can enjoy access to its MobileXchange service suite, which includes VoIPX, VoLTE, LTE roaming, GRX, SCCP and cloud-based applications such as Unified Communication-as-a-Service, Security-as-a-Service, OTT solutions and more, giving operators potential to differentiate themselves in both roaming and domestic services.
Mr. Emmanuel Bain, PCCW Global's Head of Voice Business, said, "Our collaboration with Telstra is key to the development of new initiatives for the region. Australia and Hong Kong being leading LTE markets, IPX will be critical to support mobile data growth and quality expectations from the subscribers."
Posted by Laura Collins, Editorial Management
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PCCW Teleservices is the successful contact management outsourcing business of its publicly-traded parent company, PCCW Limited. Operating one of Asia's largest 24-hour, multi-channel contact centres via hubs in mainland China, Hong Kong, the Philippines, the USA and Panama, the company designs and implements customer strategies for local and multinational clients globally. PCCW Teleservices offers a wide array of skills in multiple languages to service more than 80 million customer contacts annually. With nearly 20 years of experience in running contact centres, PCCW Teleservices has helped its clients worldwide by providing end-to-end total BPO solutions that meet the sophisticated needs of the local and international business community.
Hong Kong Telecommunications Limited, Hong Kong Telecom (HKT), or Cable & Wireless HKT Limited was the largest telecommunications company in the former British Colony of Hong Kong and is a wholly owned subsidiary of Cable & Wireless.
Published: Monday, January 18, 2016