News : PCCW Teleservices to Hire 175 Full-time Employees at Dublin Call Center
Dublin, OH, USA, June 4, 2015 -- The Dublin office of PCCW Teleservices plans to hire 175 full-time workers in anticipation of serving a newly signed client.
PCCW Teleservices provides call-center and other customer services to various companies around the world.
The full-time jobs pay up to $14 an hour, a company official said. The jobs will be primarily daytime hours, with some evening shifts, although PCCW Teleservices anticipates that the new client will eventually require staffing 24 hours a day.
Posted by Veronica Silva Cusi, news correspondent
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PCCW Teleservices is the successful contact management outsourcing business of its publicly-traded parent company, PCCW Limited. Operating one of Asia's largest 24-hour, multi-channel contact centres via hubs in mainland China, Hong Kong, the Philippines, the USA and Panama, the company designs and implements customer strategies for local and multinational clients globally. PCCW Teleservices offers a wide array of skills in multiple languages to service more than 80 million customer contacts annually. With nearly 20 years of experience in running contact centres, PCCW Teleservices has helped its clients worldwide by providing end-to-end total BPO solutions that meet the sophisticated needs of the local and international business community.
Published: Monday, June 8, 2015