News : PCCW Teleservices to Hire 175 Full-time Employees at Dublin Call Center
Dublin, OH, USA, June 4, 2015 -- The Dublin office of PCCW Teleservices plans to hire 175 full-time workers in anticipation of serving a newly signed client.
PCCW Teleservices provides call-center and other customer services to various companies around the world.
The full-time jobs pay up to $14 an hour, a company official said. The jobs will be primarily daytime hours, with some evening shifts, although PCCW Teleservices anticipates that the new client will eventually require staffing 24 hours a day.
Posted by Veronica Silva Cusi, news correspondent
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About PCCW Solutions:
PCCW Teleservices is a global contact center and business process outsourcing (BPO) provider skilled in all facets of voice and non-voice customer services, technical support, sales, retention, and other business processes. Our 24/7 operation, supported by technologies, management practices and operational processes, contacts customers in languages that make up over half the world’s population. Our flexible business model is designed to meet client requirements and maximize opportunities from every contact. Leading local and Fortune 500 companies have aligned with our network of multi-channel contact centers throughout Hong Kong, mainland China (Shanghai, Beijing, Guangzhou, Chongqing, Shenzhen), the Philippines, United States, Panama and UK to meet today’s challenges; bringing in benefits to improve service quality and customer satisfaction, increasing revenue generation and cost efficiencies and strengthening market competitiveness.
Published: Monday, June 8, 2015