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News : PCI Pal Announces Ninzi-Connect as First South African Channel Partner

#contactcenterworld, @pcipal

London, UK, Nov 6, 2018 -- PCI Pal, a secure payments provider to contact centres, has signed its first South African reseller contract with telecommunications and customer engagement solutions company, Ninzi-Connect. The deal will allow Ninzi-Connect to sell PCI Pal’s suite of contact centre card payment security solutions to customers across the continent, ensuring PCI DSS compliance, reducing the risk of security breaches, and future-proofing their operations in anticipation of future data protection legislation.

Ken Ellwood, Business Development Manager, Ninzi-Connect explains: "This sensitivity on the part of consumers, as well as wanting to ensure our customer base is able to future-proof against regulatory requirements, served as the impetus to review our PCI DSS compliance solutions.

"Having compared a number of potential partners, we felt that PCI Pal’s cloud-based and payment-agnostic solution was a superior fit for our needs. Additionally, the team was very responsive and able to work with us to ensure a seamless process," Ellwood continued.

Tony Smith, Sales Director, EMEA, PCI Pal, comments: "This first channel partner for PCI Pal in South Africa will allow us to offer our services to the country’s enterprise business space, many of whom are major organisations with large contact centre operations. Ninzi-Connect are a well know, established brand in the market with customers including the region’s three largest banks. PCI Pal will deliver services through its globally accessible AWS environment without the need for costly hardware or physical data centre locations."

#contactcenterworld, @pcipal

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com


About PCI-PAL:
Company LogoPCI-PAL is simple, easy to use and highly secure. It has been developed by contact centre specialists for the contact centre market and allows your agents to take payments without ever hearing, seeing or touching sensitive payment card data. When it comes to PCI DSS compliance, PCI-PAL were pioneers in the contact centre space and are in our third year of level 1 compliance to the standard. Our business has been contact centre payments for many years, with a long history in payments for business through both contact centre and fully automated. From experience we know how hard and expensive this is, so our aim is to make it as easy as possible for you to become compliant for all of your telephone transactions.
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About Ninzi Connect:
Company LogoNinzi-Connect is a telecommunications and contact centre solutions company evolved from Multi-Connect, a company with nearly 20 years' experience in the contact centre market. The company boasts a large customer base spanning the financial, insurance, retail and communication sectors. Ninzi-Connect provides cost-effective solutions encompassing every aspect of the contact centre environment, from call automation to workforce management, recording, quality management and business analytics.
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Today's Tip of the Day - Think About Demotivating Your Staff

Read today's tip or listen to it on podcast.

Published: Wednesday, November 7, 2018

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2021 Buyers Guide Messaging Systems

 
1.) 
Amtelco

miSecureMessages
miSecureMessages is an encrypted messaging application designed as a pager replacement for healthcare organizations, call centers, and enterprise environments.

2.) 
Startel Corp.

Contact Center Software
Startel is a leading provider of unified communications, business process automation and performance management solutions for contact centers. Since its founding in 1980, Startel has established a loyal customer base from a variety of industries, including contact centers, education, healthcare, insurance and telephone answering service. Startel's solutions are designed to enhance the customer experience, improve employee productivity, reduce operating costs, and increase revenues.
PH: 800-782-7835

3.) 
Synthetix

Engage with your customers in Real-Time.

Connect personally with your customers, generating new revenues and boosting CSAT scores. Synthetix Chat is the fastest way to engage your users, with a Live Key-Press Feed, ID and Verification, simultaneous chats and AI-Powered predictive suggestions, Synthetix Chat reduces averages handling times by up to 50%.
PH: +44 1279 555 580
 

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