#contactcenterworld, @pcipal, @odigo
Charlotte, NC, USA, April 2022 - PCI Pal(R) (LON: PCIP), the provider of secure payment solutions, has announced a mutual partnership with Contact Center as a Service (CCaaS) solutions provider, Odigo.
Following the launch of the new Odigo™ Connect Marketplace, which enables organizations to easily procure an extensive range of tailormade CCaaS-related solutions, customers can now access PCI Pal’s award-winning payment security solutions for voice, chat, social, email, and contact center interactions.
Darren Gill, CRO at PCI Pal said, "We are delighted to be part of the launch of the Odigo™ Connect Marketplace platform. Our partnership enables Odigo’s customers to easily access secure payment solutions that support a true omni-channel approach. With the release of the new PCI DSS 4.0 standard, organizations are facing increased compliance obligations, we are therefore delighted to be working with Odigo to offer its customers integrated solutions to protect payments."
Dominique Toubin, VP of Channels & Alliances at Odigo said, "PCI Pal has developed a formidable reputation for supporting global organizations with their omnichannel payment security needs. We are therefore delighted to partner with PCI Pal and offer its state-of-the art payment security solutions, as part of our powerful new Odigo Connect Marketplace."
#contactcenterworld, @pcipal, @odigo
Posted by Veronica Silva Cusi, the news correspondent
PCI-PAL is simple, easy to use and highly secure. It has been developed by contact centre specialists for the contact centre market and allows your agents to take payments without ever hearing, seeing or touching sensitive payment card data. When it comes to PCI DSS compliance, PCI-PAL were pioneers in the contact centre space and are in our third year of level 1 compliance to the standard. Our business has been contact centre payments for many years, with a long history in payments for business through both contact centre and fully automated. From experience we know how hard and expensive this is, so our aim is to make it as easy as possible for you to become compliant for all of your telephone transactions.
Odigo helps large organizations connect with individuals through cloud-based contact center solutions. Its proprietary technologies enable a seamless, efficient, omnichannel experience for its customers and a satisfying, engaging experience for service agents. Odigo serves more than 400,000 agents and business users globally. With a 25-year history of industry firsts, Odigo has more than 250 clients around the world.
Published: Thursday, April 28, 2022
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