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News : PCI Pal Wins Second Consecutive CyberSecurity Breakthrough Award

#contactcenterworld, @pcipal

Charlotte, NC, USA, Oct, 2020 -- PCI Pal(R), a global provider of secure payment solutions, announced that it has been named the winner of the "Data Security Solution Provider of the Year" award in the annual CyberSecurity Breakthrough Awards program conducted by CyberSecurity Breakthrough, an independent market intelligence organisation that recognises the top companies, technologies and products in the global information security market today. In 2019, PCI Pal was recognized for "Compliance Software Solution Provider of the Year" from CyberSecurity Breakthrough.

PCI Pal’s suite of Level 1 PCI DSS certified solutions are built around the needs and processes of organizations taking Cardholder Not Present (CNP) payments. Customisable, scalable, and reliable with 24/7 global support, the solutions are able to work with existing customer service operations with minimal friction to ensure a seamless, secure, and compliant customer experience.

"Increased security threats and new data privacy regulations have made it challenging for organizations to prioritize the experience customers are demanding, while also maintaining data security and compliance," said James Barham, CEO of PCI Pal. "With all our solutions served from our global cloud environment, customers can continue to be protected across existing telephone, payment, and desktop environments, ensuring no degradation of service while achieving security and compliance. Additionally, with extensive operations and technical experience in the contact centre sector, we are uniquely qualified to deliver the most suitable and operationally efficient cloud-based secure payment solutions to organizations globally."

The mission of the CyberSecurity Breakthrough Awards is to honour excellence and recognize the innovation, hard work and success in a range of information security categories, including Cloud Security, Threat Detection, Risk Management, Fraud Prevention, Mobile Security, Email Security and many more. This year’s program attracted more than 3,750 nominations from over 20 different countries throughout the world.

"PCI Pal is strongly positioned for modern business, empowering contact centres and businesses taking Cardholder Not Present payments to deliver excellent and secure payment experiences, which has become even more important in response to the amount of virtual transactions due to the COVID-19 pandemic," said James Johnson, managing director, CyberSecurity Breakthrough. "Compliance, fraud prevention and data protection are top priorities for all businesses and PCI Pal breaks through the crowded CyberSecurity industry with a compelling solution to deliver on these priorities. We are pleased to recognize PCI Pal with our ‘Data Security Solution Provider of the Year’ award and extend our congratulations to the entire PCI Pal team."

#contactcenterworld, @pcipal

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.pcipal.com


About PCI-PAL:
Company LogoPCI-PAL is simple, easy to use and highly secure. It has been developed by contact centre specialists for the contact centre market and allows your agents to take payments without ever hearing, seeing or touching sensitive payment card data. When it comes to PCI DSS compliance, PCI-PAL were pioneers in the contact centre space and are in our third year of level 1 compliance to the standard. Our business has been contact centre payments for many years, with a long history in payments for business through both contact centre and fully automated. From experience we know how hard and expensive this is, so our aim is to make it as easy as possible for you to become compliant for all of your telephone transactions.
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Today's Tip of the Day - Where Is The Problem?

Read today's tip or listen to it on podcast.

Published: Tuesday, October 20, 2020

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2021 Buyers Guide Payment Services

 
1.) 
Branch

Branch Employer Payments Platform - Earned Wage Access
Give employees instant access to a portion of their earned wages before payday! Branch helps businesses modernize their payment methods to empower working Americans. Earned wage access—with no-fee banking and access to a digital wallet and free debit card—are just some of the tools in our fast, free, and flexible platform. With Branch, businesses streamline existing payroll processes, save money, and provide faster payments and free digital banking to their employees—no pre-funding or capital required.

2.) 
Eckoh

CallGuard, ChatGuard,
Securing payments for on-premise or remote agents for telephone, IVR, web, mobile, Chat and Chatbot.

A patented technology that is flexible way to take secure, PCI DSS compliant payments via live agents over the telephone, web, Chat, Chatbot, or IVR. No sensitive data enters the contact centre environment so, agents do not see, hear, store or record any card or personal details.

CallGuard can be deployed in various ways to fit the way your contact centre works. The solution can de-scope all, or parts, of your contact centre from the scope of PCI DSS compliance and works just as well for on-premise or home/remote working agents.

ChatGuard makes payments in Chat PCI DSS compliant and...
(read more)

3.) 
PayGuard

PayGuard®
Award-winning PCI compliance phone and multi-channel payment application.

PayGuard® is easy to deploy, very easy for agent to use from the office/contact centre or from home and is affordable.
 

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