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News : Pearl Interactive Network Launched Virtual Insurance Solutions
Columbus, OH, USA, March 13, 2015 -- Pearl Interactive Network, Inc. (Pearl) launched Virtual Insurance Solutions, a service delivering contact center staffing solutions to the insurance industry for personal and commercial lines. The approach delivers home-based contact center services, tapping a workforce of skilled and talented veterans, disabled veterans, military spouses, people with disabilities, and people living in geographically challenged areas.
"Insurance companies have challenging staffing needs," explained Merry Korn, president of Pearl. "They need an agile workforce, the flexibility of staffing for second and third shifts, and access to a workforce without incurring the cost of additional space."
"The corporate trend of more people working from home is perfect for veterans with disabilities," explained Mike McKinney, director of communications for the Ohio Department of Veterans Services. "Transportation can be a barrier for them. So this capability to work from home opens more opportunities." Pearl’s Virtual Insurance Solutions overcomes geographical and transportation barriers.
Posted by Veronica Silva Cusi, news correspondent
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About Pearl Interactive Network:
Pearl Interactive Network, LLC is both a virtual home-based business process outsourcing firm and a social enterprise.
Published: Monday, March 16, 2015