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News : Firstsource Solutions Adds Additional Workers in Colorado
Colorado Springs, CO, USA, July 29, 2015 -- Firstsource Solutions Ltd. announced plans to add 200 workers at its northern Colorado Springs call center by the end of September after adding a health insurer as a client.
Cara Brubaker, the company's human resource manager in Colorado Springs, said Firstsource wants to fill the full-time positions in the next eight weeks as the new client "ramps up" operations and to handle growth from two other clients - a health care insurer added last year and a longtime financial services industry. The 400-employee center fills the first floor of a building in the NorthCreek complex at 5725 Mark Dabling Blvd. and could grow into additional space, depending its clients' growth, she said.
Potential employees can apply in person at the center's human resource office in Suite 200 or online. The company requires applicants to demonstrate that they can type at least 45 words per minute accurately and know how to use common personal computer software. The online posting for the openings also indicates that previous call center experience "is a plus."
No pay rate is listed on the posting, but the jobs include medical, dental, vision and life insurance coverage as well as retirement savings, bonuses, paid time off and paid training. Firstsource also offers advancement opportunities - Cody Trembly said he joined the company's Colorado Springs call center in December as a customer service representative and was promoted four months later to supervise a team of 15-20 representatives, an opportunity he said "took him by surprise."
Posted by Veronica Silva Cusi, news correspondent
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About Firstsource Solutions:
Firstsource employs nearly 27,000 worldwide at 46 centers in the U.S., United Kingdom, India, the Philippines and Sri Lanka, serving more than 100 clients in the banking, insurance, health care, media and telecommunications industries, including 21 companies in the Fortune 500.
Published: Friday, July 31, 2015