News : Pelco by Schneider Electric Chooses bpm’online to Automate Sales
Chicago, IL July 24, 2014 -- Bpm’online, a global CRM and BPM vendor, is pleased to announce that Pelco by Scheider Electric, a provider in the design, development and manufacture of video security systems, selected bpm’online to deliver an integrated global sales forecasting and opportunity management system to leverage across 26 countries.
Pelco missed a comprehensive solution to efficiently manage all opportunities and the sales pipeline. Prior to bpm’online, Pelco was using an order management system where resellers and distributors accessed product information, submitted orders and tracked shipments. The company decided to implement a customer relationship management software that would meet their requirements.
While Pelco’s channel still uses BOSS to get product quotes and register orders, Pelco’s sales teams use bpm’online to manage the channel sales and report on its efficiency and effectiveness. Data entered in BOSS by the internal global sales team automatically creates an opportunity and a relevant business process to launch in bpm’online CRM which is managed from lead to closure.
"We now have an opportunity to see how we can scale our business across the globe. Bpm’online provided us with an enterprise CRM system with built-in workflow and BPM tooling to integrate our order management system with customized business processes. Our global sales employees are going to be more successful with the support of this solution," says Alisa Wright, Program Manager at Pelco by Schneider Electric.
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Bpm’online is a vendor of process-driven cloud software for sales, marketing, and service automation. The beauty and the core value of bpm’online products are out-of-the-box processes that guide users through the most effective actions to boost results. Users love bpm’online’s engaging interface with social look and feel, free from redundant information that keeps them focused on what’s relevant. Today, the company employs 500+ experts and serves over 6,000 customers worldwide.
Published: Friday, July 25, 2014