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News : Pelican Auto Finance Selects Noble Cloud Contact Management Solution
Atlanta, GA April 15, 2015 -- Noble Systems Corporation, a global provider in unified contact center technology, reports that Pelican Auto Finance, a San Diego-based automotive and consumer lending organization, has chosen the Noble(R) Enterprise Cloud solution to achieve a new level of client communication with its borrowers and partner dealers.
Joel Kennedy, COO at Pelican Auto Finance said, "Client communications are an essential component of the servicing process, so we expect a lot from our communications system. We believe the blended communications and monitoring functionality offered by Noble’s platform will enable our agents and managers to perform their tasks more intuitively – and the efficient, cost-effective cloud deployment option makes the system an even better match for Pelican Auto Finance."
"Pelican Auto Finance has chosen the optimal system for an organization looking for the versatility of cloud technology without sacrificing the functionality provided by an on-premise solution," said Chris Hodges, Senior Vice-President of Sales and Marketing at Noble Systems. "By leveraging the predictive dialing, call distribution, and compliance management applications in Noble Enterprise Cloud, the organization will experience significant gains in productivity and process quality."
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About Noble Systems:
Noble Systems Corporation is a global provider of contact center, workforce engagement, and analytics technologies, offering premise, cloud, and hybrid platforms. Noble Systems has been providing innovative solutions since 1989. Noble is the technology vendor of choice for tens of thousands of agents at 4,000+ client sites worldwide.
About Pelican Auto Finance:
Operating out of San Diego, California and Chadds Ford, PA, Pelican offers automobile finance services.
Published: Wednesday, April 15, 2015