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News : Penske Truck Rental Introduces Call Center for U.S. Military Moves
Reading, Pa., April 14, 2014 -- Penske Truck Rental announceS the formation of a specialized call center to assist active and veteran members of the U.S. military and their families with do-it-yourself moves. In the armed services these are known as Permanent Change of Station (PCS) and Personally Procured Moves (PPM). Penske offers an array of tools and savings that can total 20 percent.
A toll-free number which operates from 7 a.m. to midnight ET, has been created. These Penske call center associates have a military connection: they either have a family member who has or is currently in active or reserve duty, or are veterans themselves.
"Our military call center employees have been specially trained to aid military members and their families navigate the unique requirements for each branch," said Penske's Don Mikes, Senior Vice President of Rental. "We want to ensure that each family's transition to a new base is conducted as smoothly as possible."
Military rules require that service members and their families certify the weight of their rental trucks when moving and Penske has a certified public scale locator that can be found on its website.
Posted by Veronica Silva Cusi, news correspondent
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About Penske Truck Leasing Co.:
Penske Truck Leasing Co., L.P., headquartered in Reading, Pa., is a joint venture of Penske Corporation, Penske Automotive Group and General Electric Capital Corporation. A leading global transportation services provider, Penske operates more than 200,000 vehicles and serves customers from more than 1,000 locations in North America, South America, Europe and Asia. Product lines include full-service truck leasing, contract maintenance, commercial and consumer truck rentals, used truck sales, transportation and warehousing management and supply chain management solutions.
Published: Tuesday, April 15, 2014