Check out The Most Innovative, Highly rated Contact Center World Events EVER!
...Thousands of past delegates agree! - BOOK YOUR PLACE TODAY!
Best Contact Centers in the World 2017
all award winners!STARTS IN:
Network, Learn, benchmark in this unique best practice forum with the best practitioners in the World
...who run centers and take your center to new levels of performance, engage staff, improve service and more!
News : Peterborough City Council Phone Lines and Email System Out of Action
Peterborough City, UK, Aug 21, 2015 -- Residents were unable to contact Peterborough City Council following a systems failure.
The phone number and the council’s email systems have both been affected.
A council spokesman said the systems would not be back up and running until Monday morning.
He said: "We have been experiencing problems with our phone lines and internet connectivity throughout the day (Friday).
"We have engineers on site working to rectify this.
"These problems have affected the call centre and residents are advised not to call this afternoon.
"We very much expect the call centre to be back in operation from Monday morning.
"For residents that have emailed the council today we expect to receive those when the systems are fully operational, but they will not be read until next week.
"We apologise for any inconvenience caused to residents."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Involve Staff
More Editorial From Peterborough City Council
About Peterborough City Council:
Peterborough City Council is the local authority of Peterborough in Cambridgeshire, England. It is a unitary authority, having the powers of a non-metropolitan county and district council combined.
Published: Monday, August 24, 2015