News : Phil Bowman Joins PetSmart
May 29, 2014 -- Phil Bowman has joined pet retailer PetSmart in the newly-created position of executive vice president of Customer Experience.
Bowman joins the company from TD Ameritrade, where he was chief marketing officer.
"We’re thrilled Phil will be joining PetSmart in this newly-created position," said David Lenhardt, president and chief executive officer of PetSmart.
"He will play an important role in accelerating our omni-channel efforts so we are relevant to our customers however and whenever they shop, and in leveraging our customer data to connect in a more personalized way."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Segment Your Customers
PetSmart, Inc. is a retail chain operating in the United States, Canada, and Puerto Rico engaged in the sale of specialty pet supplies and services such as grooming and dog training, cat and dog boarding facilities, and daycare.
Published: Friday, May 30, 2014