Check out The Most Innovative, Highly rated Contact Center World Events EVER!
...Thousands of past delegates agree! - BOOK YOUR PLACE TODAY!
Best Contact Centers in the World 2017
all award winners!STARTS IN:
Network, Learn, benchmark in this unique best practice forum with the best practitioners in the World
...who run centers and take your center to new levels of performance, engage staff, improve service and more!
News : Phil Bowman Joins PetSmart
May 29, 2014 -- Phil Bowman has joined pet retailer PetSmart in the newly-created position of executive vice president of Customer Experience.
Bowman joins the company from TD Ameritrade, where he was chief marketing officer.
"We’re thrilled Phil will be joining PetSmart in this newly-created position," said David Lenhardt, president and chief executive officer of PetSmart.
"He will play an important role in accelerating our omni-channel efforts so we are relevant to our customers however and whenever they shop, and in leveraging our customer data to connect in a more personalized way."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Consultancy Advice
PetSmart, Inc. is a retail chain operating in the United States, Canada, and Puerto Rico engaged in the sale of specialty pet supplies and services such as grooming and dog training, cat and dog boarding facilities, and daycare.
Published: Friday, May 30, 2014