News : Philippine BPO Firm Callbox Plans Expansion in Iloilo City
Iloilo, City, Philippines, Sept 7, 2015 -- Business process outsourcing (BPO) firm Callbox, one of the original BPO companies, to invest in Iloilo City, is investing additional money to expand its operations in the city.
Callbox chief executive offficer Rom Agustin stressed that the investment bodes well for its plan to create 2,000 new jobs by 2016.
Callbox will acquire more facilities as well additional manpower to strengthen its growing worldwide operations.
"The expansion will secure a dynamic future for the company, bolster our commitment to deliver quality services, and provide a terrific boost to the local economy by creating more full-time jobs for the Ilonggos," Agustin said.
"The low cost of doing business in the city and the availability of a large talent pool possessing strong English skills make it a top destination for business outsourcing," Agustin reiterated.
Callbox will hire additional customer service representatives (CSRs), search engine optimization (SEO) specialists, web developers, web designers, and graphic designers.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Customer Satisfaction Surveys
Founded in 2004, Callbox is the largest provider of Multi-Touch Multi-Channel Marketing solutions for businesses and organizations worldwide. Its core competencies include Lead Generation, Appointment Setting, Lead Nurturing and Database Services, delivered through its proprietary marketing automation platform, the Callbox Pipeline. Callbox enables companies to gain a foothold in their priority markets by initiating conversations with decision makers through the efficient and intelligent use of targeted touchpoints over six channels: voice, email, social, web, SMS and postal mail.
Published: Tuesday, September 8, 2015