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News : Phoenix Manufacturing Improves Communications with Toshiba
Irvine, CA, March 20, 2014 -- Toshiba America Information Systems Inc., Telecommunication Systems Division has helped Phoenix Manufacturing Inc. meet its communication goals with a new Toshiba IPedge(R) IP-based business telephone system. Based in Phoenix, PMI is a designer, manufacturer, and distributor of evaporative cooling products designed for the comfort of residential and business environments.
"Toshiba's IPedge IP business telephone system has exceeded our expectations by helping us improve our unified communications capabilities with a system that literally is paying for itself with cost savings," said Ruth Roman, controller, Phoenix Manufacturing Inc.
The Challenge: Improve Customer Communication and Reduce Costs
Chris Corbett, president of Authorized Toshiba Dealer Cortel Communications based in Phoenix, recommended Toshiba's IPedge. "We recommended Toshiba's IPedge because we knew it would exceed PMI's objectives," he said.
The Solution: Toshiba's IPedge Delivers Affordable, Reliable IP Telephony
"With Toshiba's IPedge, PMI's users are empowered to communicate more effectively, be more efficient, and have greater access to their customers, partners and each other," said Corbett.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Don’t Just Record Your Agents
More Editorial From Toshiba
Toshiba BCD is a provider of business communications solutions. It offers a comprehensive portfolio of communication systems and applications that enable customers to enhance customer relationships, drive productivity and maximise profitability. Toshiba BCD has a 129-year pedigree in telecoms. Its UK operation was established in 1987 and has a customer base of over 35,000, including 1,000 contact centre system implemementations.
Published: Monday, March 24, 2014