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News : Physicians Save Hours Using Nuance Dragon Medical Cloud-based Speech Recognition

#contactcenterworld
Burlington, MA, USA, July 12, 2016 -- Nuance Communications, Inc. (NASDAQ: NUAN) announced that Edward-Elmhurst Health has helped their physicians save up to two hours per shift using Nuance’s cloud-based clinical speech recognition solution. Dragon(R) Medical One was deployed to physicians in more than 100 facilities to streamline clinical documentation, while delivering a consistent voice experience and supporting existing clinical workflows regardless of where they see patients. In addition, Dragon Medical Analytics provides immediate clinical and performance data and insights for measuring and tracking clinician adoption and use within the organization, optimizing use of the technology in patient care delivery.

"Our organization is always looking for technology that helps our users be more productive—no matter how they work," said Don Fosen, Director of Information Technology, Edward-Elmhurst Health. "Nuance’s clinical speech recognition solution helped us achieve these goals and enabled physicians to save up to two hours per shift and cutting down on documentation done after hours or at home. Using Dragon Medical One, our physicians now speak their notes, and all of the documentation goes directly into our EHR system. These notes are available in real time, helping nurses and other physicians access critical patient information much more quickly than ever before. In many cases, our nurses are completely up to speed on a case before a patient arrives, which significantly expedites treatment and improves patient care."

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"Dragon Medical One provided seamless access to speech recognition in the Epic EHR as different sites and care teams came together as one organization," said Peter Mahoney, senior vice president and general manager of clinical documentation, Nuance. "Ubiquitous speech recognition across workflows not only improves physician adoption, but it has significantly improved physician collaboration, productivity and satisfaction and most importantly, it has helped them deliver better patient care."

"Our clinicians have used Dragon Medical for many years, and they loved the way it improved clinical documentation," said Fosen. "Even so, the release of Dragon Medical One and its cloud-based platform has significantly improved portability, provided greater access to users and made it much easier for IT to support and maintain. With Dragon Medical One, our transition to the cloud was extremely easy and effective."

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: Nuance

Today's Tip of the Day - Getting The Training Underway

Read today's tip or listen to it on podcast.

Related Editorial

  • Nuance and Epic Collaborate to Deliver Computer-Assisted Physician Documentation
  • Black Book Names Nuance #1 in Two Healthcare Industry Reports
  • Baptist Health South Improves Service with Nuance CDI
  • Nebraska Medicine Implements Nuance Dragon Medical One
  • Announcing Nuance Loop Announced by Nuance
  • Nuance and Epic Join Forces on Artificial Intelligence

More Editorial From Nuance

  • The ATO Now Holds the Voiceprints of One in Seven Australians
  • Nuance Leads in Biometric Authentication and Fraud Detection in Analyst Report
  • Nuance Says “Text Me”; Amps Up Customer Self-Service
  • Nuance and Epic Collaborate to Deliver Computer-Assisted Physician Documentation
  • Domino’s Revolutionizes Digital Ordering with DRU Assist
  • Announcing Nuance Loop Announced by Nuance

About Nuance:
Nuance Communications (NASDAQ: NUAN) is a provider of voice and language solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with information and how they create, share and use documents. Every day, millions of users and thousands of businesses experience Nuance’s proven applications.
         

Published: Thursday, July 14, 2016

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