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News : Pindrop Appoints Collin Davis as First CTO

#contactcenterworld, @pindrop

Atlanta, GA, USA, June 2, 2021 -- Pindrop, a global technology provider in identity, security, and trust for voice interactions, announces the appointment of Collin Davis as its first Chief Technology Officer to continue evolving Pindrop’s contact center solutions, including fraud, IVR, and authentication as well as define and envision its additional IoT offerings. CEO and co-founder, Vijay Balasubramaniyan previously led the responsibilities.

Davis joins Pindrop from Amazon Web Services (AWS), where he was a general manager for Productivity Apps, leading three AWS services, including Chime, WorkMail, and WorkDocs. Prior to that, he founded and launched Alexa for Business to help customers voice-enable their conference rooms, lobbies, hospital rooms, hotel rooms, and warehouses. Before AWS, he was vice president of endpoint protection at Symantec, where he led the engineering and QA teams that built the suite of Norton security products.

"Throughout my career, I’ve had the pleasure of working with innovative companies in both the voice and security sectors; I’m thrilled to put that experience together as Pindrop’s CTO," said Davis. "Voice technology is still early, and we’re just starting to see how it will change the way humans interact with computers and other technologies. Pindrop is at an exciting stage of its growth having established itself as the industry leader in voice security, authentication, and verification. I’m excited to join the leadership team and continue the organization’s evolution."

"With Collin’s relevant voice and security background, plus his clear focus as a high-energy technology leader for large, dynamic organizations, he will play a critical role in Pindrop’s next evolution. Collin will execute our technical vision and grow Pindrop’s product capabilities across new industries to ensure we not only better secure the voice channel, but find new ways to use our technology to solve customer problems," said Vijay Balasubramaniyan, CEO and co-founder of Pindrop. "We are very excited to have Collin join the Pindrop family and can’t wait to see what we will accomplish together."

#contactcenterworld, @pindrop

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com


About Pindrop:
Company LogoPindrop Security provides enterprise solutions to secure phone and voice communications. Pindrop solutions reduce fraud losses and authentication expense for some of the largest call centers in the world. Pindrop’s patented Phoneprinting™ technology can identify, locate and authenticate phone devices uniquely just from the call audio thereby detecting fraudulent calls as well as verifying legitimate callers. Pindrop has been selected by the worlds largest banks, insurers, brokerages and retailers, detecting over 80% of fraud, even for attackers never seen before. Our solutions are allowing our customers to reduce call time and improve their customers experience even while reducing fraud losses. Pindrop is restoring confidence in the security of phone-based transactions.
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