Burlington, MA, USA, Dec 3, 2019 -- 128 Technology, a provider in Session Smart™ routing, announced that Pindrop has selected its 128T Networking Platform to enhance its Tap to Cloud service. Pindrop, a provider in voice security and authentication, is helping enterprise call centers reach their full potential by providing anti-fraud and authentication solutions designed specifically for the call center. Pindrop is using 128 Technology to provide a quick, simple, and secure way for their customers to move their data into their public cloud applications.
"While most organizations today have secured their physical and online channels, many have overlooked the most ‘innocent’ of them all - the phone, which is vulnerable to attacks like any other channel," said Matt Garland, VP of Engineering at Pindrop. "We are excited to partner with 128 Technology and leverage the 128T Networking Platform to deliver reliable, high-performing contact center solutions that help our customers better authenticate callers in their contact centers."
"Attacks against call centers are requiring enterprises to rethink their approach to call center security," said Andy Ory, Chief Executive Officer, 128 Technology. "Pindrop is leading the way toward an emerging future of secure, trusted, and convenient voice interactions, their Tap to Cloud service, is purpose-built for today’s multi-cloud world. This harmonious partnership brings together the expertise of both companies to help enterprise call centers and voice applications be more secure."
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com
About Pindrop:
Pindrop Security provides enterprise solutions to secure phone and voice communications. Pindrop solutions reduce fraud losses and authentication expense for some of the largest call centers in the world. Pindrop’s patented Phoneprinting™ technology can identify, locate and authenticate phone devices uniquely just from the call audio thereby detecting fraudulent calls as well as verifying legitimate callers. Pindrop has been selected by the worlds largest banks, insurers, brokerages and retailers, detecting over 80% of fraud, even for attackers never seen before. Our solutions are allowing our customers to reduce call time and improve their customers experience even while reducing fraud losses. Pindrop is restoring confidence in the security of phone-based transactions.
About 128 Technology:
128 Technology makes your network do what your business needs, by changing the way networks work. Our professional grade software teaches routers the language of applications and services, letting them understand the requirements of individual services and segments, and adapt the network dynamically to deliver what the business needs, when and where it needs it. We make routers Session Smart™, enabling enterprise customers and service providers to create a service-centric fabric that's more simple, agile, and secure, delivering better performance at a lower cost.
Published: Wednesday, December 4, 2019
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