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News : Pipedrive Launches Power Plan for Small Businesses Looking to Scale Operations

#contactcenterworld, @pipedrive

New York, NY, USA, May 17, 2023 - Pipedrive, a sales CRM for small businesses, announced its new ‘Power’ plan to meet the specific needs of scaling businesses and drive more value from their CRM. Power features include more automation, flexibility and support when businesses are managing their busy pipelines and complex team structures.

Small businesses make up the vast majority of companies in the US – accounting for 99.9% of US firms, showcasing the vital importance of SMBs driving the economy. Managing rapid growth is a huge hurdle for small businesses and when scaling operations, companies face several new specific challenges that they did not have in the early growth stage: higher need for team collaboration and team management. SMBs have a better chance achieving success if they have the tools and technology purpose built for scale.

Heidrun Luyt, Global Chief Marketing Officer at Pipedrive, emphasizes the crucial role of adaptable software in scaling businesses and ensuring they gain a competitive edge. "At Pipedrive, we always prioritize our customers’ needs and goals in the product development process. We understand that, as businesses scale and expand, their sales teams require advanced features for collaboration, customization, flexibility, security, and automation. To maximize Pipedrive’s customer value, our new Power plan specifically caters to scaling businesses, providing easy and effective sales CRM tools that fully support their growth journeys throughout their scaling phases."

In addition to adding the fifth plan, this announcement includes upgrades to Pipedrive's existing Professional plan. These upgrades involve the addition of pipeline-specific and formula fields, as well as automatic assignment and deal card customization. The changes come amid Pipedrive’s mission to build stronger relationships with their customers and add value differentiation.

#contactcenterworld, @pipedrive

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com


About Pipedrive Inc.:
Company LogoPipedrive is the weapon of choice for salespeople in scaling companies – the sales CRM pipeline platform that makes selling simple. Pipedrive keeps things moving, stops tasks falling through the cracks and kills the tedium of admin. Pipedrive ensures that sales activities remain targeted, ambitious and realistic. Today, over 75,000 customers in 170 countries, and across 100 industries leverage Pipedrives’ award-winning software to manage their sales process. Founded by seasoned sales professionals, Pipedrive launched in 2010. It is one of the fastest growing cloud-driven SaaS companies worldw
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Today's Tip of the Day - 10 Minute Update

Read today's tip or listen to it on podcast.

Published: Friday, May 19, 2023

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2023 Buyers Guide Automated Call Distributors

 
1.) 
Premium Listing
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.


2.) 
Teckinfo Solutions Pvt. Ltd.

InterDialog UCCS
InterDialog UCCS inbound call center software caters to all incoming customer requests. These incoming requests can come through any channel of customer’s choice e.g. voice, video, email, chat, WhatsApp, facebook etc.. company page or from an integrated website chat. Using InterDailog UCCS call centers can respond to inquiries of the customers and they can also register the complaints of customer as a customer support desk.

3.) 
voiptime

Voiptime Contact Center
Our contact center solution allows processing the high volume of client requests from different channels (voice, webchat, email, web callbacks), running massive outbound dialing campaigns, and makes all call center operations visible for management. Voiptime Cloud Contact Center is a professional calling solution for outbound and inbound calls. It’s a plug-and-play software that immediately increases the productivity of your call center department. With the help of our solution you are able to:
- Automate lead prospecting and have 4x more live conversations daily;
- Increase the agent occupancy up to 80-90% with the help of the fastest Predictive dialer;
- Smooth out the peaks of calls by...
(read more)
 

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