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News : Pipedrive Opens its Tenth Office Globally in Berlin

#contactcenterworld, @pipedrive

Berlin, Germany, Nov 23, 2021 -- Since Pipedrive was founded in Estonia in 2010, the company has been growing significantly. Pipedrive, a global sales-first CRM and revenue management platform for SMBs, recently integrated Google Workspace, Microsoft, and Zoom into the platform; another step towards becoming the all-in-one revenue intelligence platform. 

"Today, Germany is one of our largest, and fastest-growing markets. Here we have an annual growth of 60% and support the revenue teams of about 10,000 small and medium sized businesses, to successfully meet their goals," emphasizes Dominic Allon, CEO of Pipedrive. "We have identified Germany as one of our blueprint markets that we will base our playbook on for entering and scaling in other countries. Thus, in 2022, Pipedrive will make significant investments in developing our business in Germany. The first step is opening a long-awaited office in Berlin that allows us to be closer to our customers and execute our growth plans in Germany as well as the whole DACH region faster and more efficiently."

Pipedrive's Berlin office is initially home to the company's global marketing hub, as well as its design, sales, and support engineering teams. Having currently 25 employees at its Berlin office, Pipedrive plans to increase the team significantly next year. Julia Denike is Pipedrive’s Global Head of Markets and is leading the new Berlin office. Previously, Julia was a management consultant for McKinsey for six years. There, she was responsible for go-to-market, launch, and growth strategies for various digital companies. With her experience, Pipedrive is planning a large-scale foray into the German market.

"Germany is one of the largest growing markets for Pipedrive globally. Excellent product reviews and low customer churn proves that our German customers love how Pipedrive can boost their revenue numbers. However, operating in a €200M CRM market for SMBs in DACH, we still see large market potential for Pipedrive. In the coming years, we plan to focus on growing our current strong verticals like wholesale and retail trade, manufacturing and professional services, and strengthen our footprint further among our many other industries. We will also remarkably increase our investment in Germany to boost our brand awareness and significantly improve the customer experience along the full lifecycle," explains Julia Denike, Global Head of Markets at Pipedrive.

The German office currently consists of 25 employees and Pipedrive is planning to increase the Berlin team in the coming year, predominantly in the marketing and sales departments. "One of the reasons Berlin was chosen as the location for our German office is its access to great talent – and their affinity to the tech industry. The tech-ecosystem is a major factor of Berlin’s economy. This attracts top talent from universities, foreign countries, and all over Germany. This deep talent pool with tech expertise is perfect for us as a European CRM leader," adds Julia Denike.

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com


About Pipedrive Inc.:
Company LogoPipedrive is the weapon of choice for salespeople in scaling companies – the sales CRM pipeline platform that makes selling simple. Pipedrive keeps things moving, stops tasks falling through the cracks and kills the tedium of admin. Pipedrive ensures that sales activities remain targeted, ambitious and realistic. Today, over 75,000 customers in 170 countries, and across 100 industries leverage Pipedrives’ award-winning software to manage their sales process. Founded by seasoned sales professionals, Pipedrive launched in 2010. It is one of the fastest growing cloud-driven SaaS companies worldw
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Today's Tip of the Day - Do Your Staff Have To Break The Rules To Provide Great Service?

Read today's tip or listen to it on podcast.

Published: Wednesday, November 24, 2021

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2024 Buyers Guide Telecoms

 
1.) 
Cloudonix

Cloudonix’s smart voice calls enable frictionless experiences that drive better customer care and faster sales by merging voice and data into a complete service context. Cloudonix add Cloud capabilities to your existing on premise Call Center enabling your agents to work from anywhere in the world. Security, Privacy and more – rapidly deployed and cost effective without replacing your existing systems or retraining your team.

2.) 
PRILINK

Demarc Network Traffic Monitor
A lightweight Network Traffic Monitor that privides real-time traffic alerts and tracks all IP and SIP endpoints at Demarc. It analyzes mirrored SIP Trunk and Internet traffic in real-time and compiles Network Traffic Analytics (NTA) for all endpoints giving daily network traffic telemetry, most active endpoint summary, endpoint search table and more.

3.) 
Scopserv Integrated Services

ScopTEL IP PBX
The ScopTel IP PBX solution is a distributed software application
that can be installed on both virtual and physical servers, thus
offering a multitude of architectural designs from premise-based
servers to a centralized data center (DC) hosted WAN
environment. The application is distributed as an ISO which
includes the customized Linux operating system

4.) 
Televergence

Long Distance and Toll Free Specialists for Contact Centers
Televergence is a facilities based US Nationwide High volume/High Capacity Inbound and Outbound VoIP Carrier for Contact Centers. We specialize in termination (outbound) and origination (toll free and local DID) for the contact center. We have a technical staff that is up to date on the majority of platforms in use today, including asterisk and Vicci dial, as well as many of the currently in use software platforms.
Contact Centers generally see cost reduction and containment when using Televergence as their contact center telecom carrier. Televergence is the only active US VoIP carrier certified by the Women's Business Enterprise National Council (WBENC), which enables our services to qualify for meeting corporations Supplier Diversity Needs.
 

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