News : Pipkins Opens New UK Data Center
St. Louis and London, February 12, 2018 -- Pipkins has opened a new data center in London, Dr. James Pipkins, President and CEO of Pipkins, Inc. officially announced. Pipkins, Inc. is a provider of workforce management software solutions and services to the contact center industry.
"To better serve our customers in the United Kingdom, continental Europe and the Middle East, we have opened a new data center in London," said Dr. Pipkins. "We selected a premiere data center campus situated between and serving the Square Mile (London’s global financial district) and Tech City (the 3rd largest technology start-up cluster in the world). With its state-of-the-art colocation and interconnection services, reliability, security and performance, it was a logical choice for us. Many Fortune 500 companies, global financial giants, stock exchanges and tech companies utilize this data center campus. We’re in very good company."
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Like the firm’s other data centers in Dallas and Houston, the new UK data center is a secure SOC2 Type II data center. It uses hyper-converged infrastructure for superior redundancy and runs on Windows Server 2016.
Pipkins customers east of the Atlantic Ocean should see improved performance due to reduced latency connecting to the firm’s new servers in London, which are approximately 4,700-4,900 miles closer to their locations compared to the firm’s Texas data centers. Pipkins UK, Ltd., will handle support for the new London data center.
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About Kevin Weible:
Kevin Weible is a marketing communications professional with more than 20 years’ experience in B2B and B2C marketing who joined Pipkins in 2016 to lead the firm's marketing efforts. Kevin has a B.A. in English from the University of Missouri - St. Louis, and a M.B.A. from Webster University.
About Pipkins Inc.:
Pipkins Inc., founded in 1983, is a supplier of workforce management software and services to the contact center industry. Its Vantage Point WFM solution enables managers to solve the complicated operational issues in today’s complex, omni-channel contact center environments and back office operations. Pipkins’ systems forecast and schedule more than 300,000 agents in more than 500 locations across all industries worldwide. The company is headquartered in St. Louis, Missouri.
Published: Monday, February 12, 2018
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