News : Pitney Bowes EngageOne Video Improves Customer Engagement
Stamford, CT, USA, Sept 14, 2015 -- Pitney Bowes (NYSE:PBI), a global technology company that provides products and solutions to power commerce, announced the global availability of EngageOne Video, a customer engagement solution that delivers interactive communications designed specifically for each viewer.
"The Pitney Bowes EngageOne Video offering marries professionally scripted and presented video with advanced technology, multiple data sources, and either on-premise or cloud-based delivery to achieve real-time rendering based on user choices and responses during the presentation," says Terry Frazier, Research Director of Document Solutions, IDC. "The end result is a powerful customer engagement vehicle with a strong value proposition."
"Customers are more powerful today than ever before, and their experiences matter more to a business’ success than any other strategic imperative," said Greg Van den Heuvel, Senior Vice President of Customer Engagement Solutions, Pitney Bowes. "Customer communication today is powered by interactions in the physical and digital world. EngageOne Video serves the need for organizations to engage and interact with their customers at the intersection of those two worlds."
Posted by Veronica Silva Cusi, news correspondent
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About Pitney Bowes:
Pitney Bowes is a mailstream technology company that helps organisations manage the flow of information, mail, documents and packages. Our 35,000 employees deliver technology, service and innovation to more than two million customers worldwide. The company was founded in 1920 and annual revenues now total $6 billion.
Published: Thursday, September 17, 2015