News : Plantronics Debuts MDA400 QD Series Audio Processors
Santa Cruz, CA, USA, Oct 4, 2017 -- Plantronics (NYSE: PLT), an audio and communications technology provider, announced the release of the MDA400 QD Series audio processors. The audio hub offers call center workers easy, at-your-fingertips access to call functions across desk phones and PCs. This helps reduce call-switching anxiety as agents move from desk phones and softphones in their daily work.
"Plantronics’ latest innovation, the MDA400 QD, considerably enhances contact center capabilities by giving contact center managers the capability to capture analytical insights from legacy desk phones, which is an industry first," said Alaa Saayed, ICT principal analyst, with Frost & Sullivan.
There are two models available. The MDA480 QD and the MDA490.
Today's Tip of the Day - Minimum Standards
More Editorial From Plantronics
Plantronics offers a complete portfolio of corded and wireless Contact Center headsets. Designed and developed with a variety of wearing styles, corded or wireless, softphone or deskphone, the most advanced sound technologies, and a focus on all-day comfort, the broad Plantronics portfolio offers a proven solution for every contact center need and preference. Plantronics headsets are used in 100% of Fortune companies, and are the only ones currently authorized for use by the FAA. Global coverage backed up by world-class service and support complete the Plantronics story.
Published: Friday, October 6, 2017
|Arise Virtual Solutions|
Arise is a pioneer of on-demand customer management technology and business process outsourcing. Our powerful cloud-based platform provides a virtual nationwide network to connect primarily work-at-ho...
Teleopti is a global provider of workforce management (WFM) software, offering a WFM solution that is sophisticated, localised and easy to use. Teleopti focuses on helping contact centers, back office...
8x8, Inc. (Nasdaq: EGHT) leverages its patented software technologies to deliver high quality voice solutions with integrated messaging and video to businesses of any size with employees in any locati...
Semafone provides secure voice transactions for contact centres and retailers taking Cardholder Not Present (CNP) payments. The solution allows a call - and the call recording - to continue as normal ...