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News : Plantronics Wins 2017 North American Augmented Reality Technology Innovation Award

#contactcenterworld, @PLANTRONICS, @Frost_Sullivan

Santa Cruz, CA, USA, Oct, 2017 -- Plantronics (NYSE: PLT), an audio and communications technology provider, announced that it has been named by Frost & Sullivan as its 2017 North American Augmented Reality Technology Innovation Award recipient for Habitat Soundscaping.

Habitat Soundscaping is an intelligent service that mitigates the noise and distractions often associated with open office designs and allows people to focus and collaborate. The multisensory experience uses natural sounds and complementary visuals along with adaptive software. Together, these dynamically diminish ever-changing noise, and most particularly intelligible speech, within open office environments.

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Frost & Sullivan cites the company’s forward-thinking technology and business insight as the basis for the recognition, specifically stating, "Plantronics has identified a significant business problem and then applied cutting-edge technology to address that problem. Its Habitat Soundscaping service allows businesses to reap the rewards of open office spaces while minimizing the problems associated with them."

"It’s gratifying to have Frost & Sullivan validate the innovation and augmentation of the open office environments that we’re making possible with our Habitat Soundscaping solution," said Beau Wilder, Vice President, Innovation Waves and New Products, Plantronics. "The days of compromise are gone. Now any company with a workspace that looks gorgeous but is noisy and uncomfortable or architects working-up new open office plans can ensure the space will be peaceful, productive, and conducive to employee well-being with Habitat Soundscaping."

In addition to the 2017 North American Augmented Reality Technology Innovation Award, Plantronics was honored to receive Frost & Sullivan’s 2015 Global Contact Center and Office Headset Market Leadership Award for its continued pursuit of excellence in the professional office headset space.

#contactcenterworld, @PLANTRONICS, @Frost_Sullivan

Posted by Veronica Silva Cusi, news correspondent
Source: Plantronics


About poly:
Company LogoPlantronics offers a complete portfolio of corded and wireless Contact Center headsets. Designed and developed with a variety of wearing styles, corded or wireless, softphone or deskphone, the most advanced sound technologies, and a focus on all-day comfort, the broad Plantronics portfolio offers a proven solution for every contact center need and preference. Plantronics headsets are used in 100% of Fortune companies, and are the only ones currently authorized for use by the FAA. Global coverage backed up by world-class service and support complete the Plantronics story.
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About Frost & Sullivan:
Company LogoFrost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today's market participants. For more than 50 years, we have been developing growth strategies for the global 1000, emerging businesses, the public sector and the investment community. Is your organization prepared for the next profound wave of industry convergence, disruptive technologies, increasing competitive intensity, Mega Trends, breakthrough best practices, changing customer dynamics and emerging economies?
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Today's Tip of the Day - 5 Ways To Demotivate Staff

Read today's tip or listen to it on podcast.

Published: Monday, October 23, 2017

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2020 Buyers Guide Call Routing Optimization

 
1.) 
Eastwind Communications

Eastwind sells Oracle, Ribbon, and Dialogic SBC and routing solutions for both premise-based and cloud-based deployments along with Microsoft Teams integration. Eastwind offers managed service offerings and complete 7x24 support.
PH: 508-862-8600

2.) 
Lieber & Associates

Call Routing and Contact Center Optimization
L&A provides consulting services to optimize contact centers, including call routing, skills-based routing, and multi-location routing. The firm's senior consultants have several decades of experience each in this area and work with all vendors' systems. L&A's president pioneered skills-based routing.
PH: +1-773-325-0608
 

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