News : Plantronics Partners with RingCentral to Deliver Communications Experience
Santa Cruz, Calif. September, 2016 -- Plantronics (NYSE: PLT), a provider in audio technology, announced a partnership with RingCentral (NYSE: RNG), a provider of enterprise cloud communications and collaboration solutions. Designed to improve worker flexibility and productivity, this partnership provides integrated solutions that simplify business communications, powered by software, while ensuring superior call quality.
2018 Top Ranking Performers Present:
CONTACT CENTER & CUSTOMER ENGAGEMENT
BERLIN - ORLANDO - MACAOFIND OUT MORE!
As software-based communications solutions are enhanced by UC (unified communications) to enable a frictionless end-user experience, businesses can select Plantronics headsets with RingCentral to help enable a richer total experience. The joint effort is designed to benefit every type of worker – from the desktop office worker to the mobile worker to the call center agent. RingCentral’s UC platform integrates seamlessly with Plantronics hardware, operating naturally in a rich software environment by removing the restrictions of being tethered to hardware at a fixed location.
"RingCentral’s platform provides a natural fit with our UC headsets," said Boris Seibert, senior director, strategic alliances, Plantronics. "Our UC headsets help empower people to work in any environment, making for a more natural interaction between the user and the softphone. We’re happy to be part of RingCentral’s endpoints portfolio."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Don’t Hide Behind A Tape Player!
More Editorial From Plantronics
Plantronics offers a complete portfolio of corded and wireless Contact Center headsets. Designed and developed with a variety of wearing styles, corded or wireless, softphone or deskphone, the most advanced sound technologies, and a focus on all-day comfort, the broad Plantronics portfolio offers a proven solution for every contact center need and preference. Plantronics headsets are used in 100% of Fortune companies, and are the only ones currently authorized for use by the FAA. Global coverage backed up by world-class service and support complete the Plantronics story.
About RingCentral, Inc.:
RingCentral is a publicly traded provider of cloud-based phone systems for businesses. It is headquartered in Belmont, California and has offices in Denver, Colorado; Manila, Philippines; Xiamen, China; St. Petersburg, Russia and Odessa Ukraine.
Published: Monday, October 3, 2016
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Altitude Software is a privately-owned, independent company, and a technology provider in contact center solutions, with its Unified Customer Interaction(uCI) product line. Founded in 1993, Altitude S...
Content Guru helps organisations to communicate better, enabling them to satisfy the increasing expectations of both customers and colleagues. Our innovative cloud-based technology reduces the cost an...
Semafone provides secure voice transactions for contact centres and retailers taking Cardholder Not Present (CNP) payments. The solution allows a call - and the call recording - to continue as normal ...