News : Platform Black Scoops Financial World Innovation Award
Platform Black has transformed its sales operation with NewVoiceMedia’s true cloud contact centre technology. The business deployed ContactWorld for Sales and Marketing, with Salesforce integration, to drive sales effectiveness.
Jonathan Gale, CEO of NewVoiceMedia, commented, "The Financial World Innovation Awards recognise initiatives demonstrating progress, vision and creativity in the financial services industry, so we’re incredibly pleased that Platform Black has been rewarded for its fantastic results. ContactWorld for Sales and Marketing is helping further strengthen the company’s leading position in the market, as Platform Black, its customers and prospects, have significantly benefited from the solution, and we’re delighted that this has been formally recognised by the judges".
Commending the winners at the Financial World Innovation Awards, Martin Day, Vice Principal at ifs University College said, "Once again the Financial World Innovation Awards showcased the very best of the financial services industry and our congratulations go to Platform Black for its success in the Innovation in Supporting Business or Enterprise category. This triumph marks a great achievement for the organisation and its staff who have invested so much energy and expertise into making the project a success".
Today's Tip of the Day - Why Can’t You Take My Call?
More Editorial From Sancus
About NewVoiceMedia :
NewVoiceMedia is a global provider of cloud technology which helps businesses sell more, serve better and grow faster
Published: Wednesday, December 10, 2014
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
SingTel Optus Pty Limited is the second largest telecommunications company in Australia, and is a wholly owned subsidiary of Singapore Telecommunications. The company primarily trades under the Optus ...
Everest Group is an advisor to business leaders on the next generation of global services with a worldwide reputation for helping Global 1000 firms dramatically improve their performance by optimizing...
Maintaining multi-channel customer support via phone, fax, web and email can be a heavy burden for a company to bear. In addition to maintaining a high quality support system that takes advantage of t...