Sunnyvale, CA, USA, July 8, 2021 -- Playvox, a CRM-connected omnichannel contact center provider of workforce engagement solutions, announced the successful completion of a SOC 2 Type II audit.
SOC 2 Type II certification is critical for cloud-based providers that routinely manage, process and store personally identifiable and confidential employee, customer, and partner data. The Playvox Suite of cloud-based applications are designed from the ground up for enterprise-grade security, availability and privacy. The compliance frameworks, internal security policies and procedures, and SOC 2 Type II attestation provides customers with the assurance that their data is secure and reliable.
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Playvox applications are designed from the ground up for enterprise-grade security, availability, and privacy.
"Our customers entrust us with their business-critical data and transactions," shares Oscar Giraldo, founder, and CEO of Playvox. "We have an obligation to secure sensitive data with the most stringent and tested frameworks, state of the art technology, and internal policies to instill confidence."
Posted by Veronica Silva Cusi, news correspondent
PlayVox's mission is to make call centers a better place to work. End the use of spreadsheets to manage your workforce. We have new approaches and tools to empower call center agents to be more productive and engaged. We give team managers and executives super power capabilities to manage their workforce by taking applying holistic and new capabilities to your existing practices. Ten applications on one, cost-effective and cloud-based platform.
Published: Friday, July 9, 2021
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