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News : Please Push Use of ‘1093’ Helpline, Delhi Police Urges NE Leaders

#contactcenterworld

New Delhi, India, June, 2019 -- A top cop of the Delhi Police has sought the help of community leaders in popularising the use of the dedicated helpline number among members of the Northeast community in the national capital.

The helpline number ‘1093’ was launched in February 2014 after the then government at the Centre received considerable flak over a series of attacks on members of the community living in the megacity.

"From your side, you could inform about the number to other members. I still get phone calls in the middle of the night on my personal number complaining about the behaviour of a taxi driver. When we have organised a unit, why isn’t it being utilised? The more it is used, the more effective it will become," joint commissioner of police, David Lalrinsangha told a gathering of the police force, legal fraternity, civil society and NGOs in New Delhi on Tuesday.


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"Any shortcomings (with the response time) must be immediately brought to our notice," he asserted.

According to Delhi Police sources, the number receives ten calls a day on average. Although no official census figures are available, unofficial sources put the number of people from the Northeast living in the city-state at one million. Therefore, given their population size, the number of calls made to the helpline is presently abysmally low.

Lalrinsangha was speaking at the one-day training programme for Northeast representatives and community leaders with the Special Police Unit for North East Region (SPUNER) of the Delhi Police.

He also urged the community members to be well organised, avoid carrying the baggage of tribal divisions from back home and practice good behaviour if they wanted to be taken seriously by the society and law enforcement. He averred that holding of regular meetings by different ethnic groups from the region would help in strengthening mutual understanding amongst them.

Thirty-five special identification cards of North East Representative of Delhi Police were awarded at the event to select community members.

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Posted by Veronica Silva Cusi, news correspondent
Source: https://www.eastmojo.com


About Delhi Police:
Company LogoThe Delhi Police, is the main law and order agency for the National Capital Territory of Delhi (NCT). It does not have jurisdiction over the adjoining areas of the National Capital Region.
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