News : PlumChoice and InstallerNet Announce Connected Lifestyle Services
Las Vegas, Jan 5, 2015 -- Two providers in the IoT services ecosystem announce they are combining their strengths in remote and onsite technical services to empower manufacturers, retailers and solution providers to deliver on the promise of connected devices. PlumChoice, Inc. and InstallerNet, Inc. announce their new customer-lifecycle technical support offering, Connected Lifestyle Services.
Connected Lifestyle Services provide technical support for the full customer lifecycle, enabling sales, installation and onboarding, and ongoing support that increase basket sizes and average revenue per user (ARPU), minimize returns, secure adoption and usage, and enhance the customer experience, facilitating greater lifetime value. These services are available for a range of connected and smart home devices that may be used remotely and in the home. Connected Lifestyle Services will be offered for the first time to U.S. Cellular’s OnLook™ Digital System connected home customers starting this February.
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Posted by Veronica Silva Cusi, news correspondent
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