Check out The Most Innovative, Highly rated Contact Center World Events EVER!
...Thousands of past delegates agree! - BOOK YOUR PLACE TODAY!
NORTH and south americasSTARTS IN:
ORLANDO, FL USA
asia pacificSTARTS IN:
KOTA KINABALU, MALAYSIA
BEST IN THE WORLDSTARTS IN:
News : Tata Consultancy Services Ranked "Leader" by Everest Group
New York and Mumbai, India, Dec. 11, 2014 -- Tata Consultancy Services (TCS), (BSE: 532540, NSE: TCS) an IT services, consulting and business solutions organization, announces it has been ranked as a 'Leader' in Insurance Business Process Outsourcing (BPO) by Everest Group in its report, "Insurance BPO – Service Provider Landscape with PEAK MatrixTM Assessment 2014," November 2014.
TCS' 'leader' designation was driven by its market share (by revenue) in the insurance BPO landscape, ability to sign large contracts, strong technology capabilities with investments in augmentation and platform-based solutions, balanced shoring capabilities with strong presence in the U.S. and U.K., and innovation and analytics capabilities to drive high buyer satisfaction.
"TCS is a leader due to a combination of significant market share and high delivery capability," said Rajesh Ranjan, Partner and Head, BPS Research, Everest Group. "Its insurance-focused technology solutions, balanced shore delivery model, and ability to execute large and complex deals provides a credible option for Insurers. This is evident by high buyer satisfaction ratings, where they cite TCS' commitment to delivery excellence, technology interface and integration and ability to self-identify and fix issues."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - What Do You Want To Accomplish?
More Editorial From Tata Consultancy
About Tata Consultancy:
TCS provides consultancy services involving: IT services, business solutions, and outsourcing.
About Everest Group:
Everest Group is an advisor to business leaders on the next generation of global services with a worldwide reputation for helping Global 1000 firms dramatically improve their performance by optimizing their back- and middle-office business services. With a fact-based approach driving outcomes, Everest Group counsels organizations with complex challenges related to the use and delivery of global services in their pursuits to balance short-term needs with long-term goals.
Published: Monday, December 15, 2014