News : Police Scotland Call Centre Closures Delayed
Aberdeen, Scotland, Aug 25, 2016 -- Police Scotland is to further delay its plans to close control rooms in Aberdeen and Inverness.
They had been expected to close early this year, with calls being transferred to a new control room in Dundee.
An inquiry into the deaths of two people in a car accident on the M9 in July last year delayed that move until later this year.
The force has now said that Aberdeen will close in March next year, with Inverness following three months later.
Her Majesty's Inspectorate of Constabulary in Scotland will oversee the process, Police Scotland said.
2018 Top Ranking Performers Present:
CONTACT CENTER & CUSTOMER ENGAGEMENT
BERLIN - ORLANDO - MACAOFIND OUT MORE!
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Contact Center Newsletter
More Editorial From Police Scotland
About Police Scotland:
The Police Service of Scotland is the primary police service of Scotland. It was formed in 2013 with the merger of all eight territorial police forces in Scotland and the specialist services of the Scottish Police Services Authority, including the Scottish Crime and Drug Enforcement Agency. Although not formally absorbing it, the merger also resulted in the winding down of the Association of Chief Police Officers in Scotland.
Published: Monday, August 29, 2016
|Blue Ocean Contact Centers|
We thrive on delivering critical customer service solutions that go beyond transactional interactions. As such, our goal is to enhance lifetime customer value, providing support that is a reflection o...
For over 30 years, CGS has enabled global enterprises, regional companies and government agencies to drive breakthrough performance through business applications, enterprise learning and outsourcing s...
|Horizon Contact Centers|
Horizon is an on demand international Contact Center and (BPO) Company.