Check out The Most Innovative, Highly rated Contact Center World Events EVER!
...Thousands of past delegates agree! - BOOK YOUR PLACE TODAY!
Best Contact Centers in the World 2017
all award winners!STARTS IN:
Network, Learn, benchmark in this unique best practice forum with the best practitioners in the World
...who run centers and take your center to new levels of performance, engage staff, improve service and more!
News : Police Warning of Revival of Scam Targeting Businesses
July 3, 2014 -- Joplin police issued a warning that a telephone scam targeting local businesses and first reported in December has revived in recent days.
The scam involves callers portraying themselves as representatives of Empire District Electric Co. and telling businesses that their electric service will be disconnected unless they purchase a money order or a prepaid debit card and make a payment within a short amount of time.
Brent Baker, director of customer service for Empire, said in a news release from the Joplin Police Department that the company would never ask a customer to buy a money order or a prepaid debit card to make a payment.
He said anyone receiving such a call may call the company’s contact center at 800-206-2300 to verify that it is not a legitimate call.
Anyone who has made a payment of this type should report the matter to police, Baker said.
Police said a business on 32nd Street in Joplin lost $1,100 in the scam this week.
Today's Tip of the Day - Finding A Workforce Management System
Published: Tuesday, July 8, 2014