News : Postal Service Hit by Cyber Attack
Nov 10, 2014 -- The US Postal Service said today it has been the victim of "a cyber-security intrusion" that exposed the personal information of some 800,000 employees.
The FBI is investigating the source of the attack, but a source briefed on the incident told ABC News it appears to have originated in China and has been going on for the last two months.
The USPS said on its website that the intrusion "is limited in scope and all operations of the Postal Service are functioning normally."
Employee information, like names, addresses and Social Security numbers, may have been compromised, the USPS said.
The agency said there is "no evidence" any customer credit card information was exposed, but the attack also compromised some call center data and may have swept up names, addresses telephone numbers and email addresses of people who provided that information between January and August this year.
The source told ABC News the attack is suspected to be the work of state actors in China, but said today's disclosure by the USPS was unrelated to President Obama's current visit there.
"It's an unfortunate fact of life these days that every organization connected to the Internet is a constant target for cyber intrusion activity. The United States Postal Service is no different. Fortunately, we have seen no evidence of malicious use of the compromised data and we are taking steps to help our employees protect against any potential misuse of their data," Postmaster General Patrick Donahoe said. "As a result of this incident we have significantly strengthened our systems against future attacks. We take such threats seriously and regularly take action to protect our networks, our customers' data and our employees' information."
Shawn Henry, former FBI Executive Assistant Director and current President of the cyber security firm CrowdStrike Services, said investigators will draw on the "tactics, techniques and procedures" that the hackers used to determine who's behind the breach.
GO FOR GOLD AND REPRESENT YOUR NATION!
The 2018 13th annual Top Ranking Performers Global Awards are open until 31st Dec 2017
Awards for all levels of staff and a fantastic range of corporate awards for contact centers! Click on the banner for details!
"The information in and of itself, people's names and addresses, you can get out of phone books," Henry said. "[But] it's a stark reminder of how critically insecure our infrastructure is. If this is in fact state sponsored, the U.S. needs to have some pretty candid conversations with the Chinese government."
Top U.S. officials have publicly blamed Chinese actors for previous cyber attacks -- allegations the Chinese government repeatedly denies and calls counter-productive.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Information Gathering Saves Your Company …
More Editorial From U.S. Postal Service
About U.S. Postal Service:
The United States Postal Service (originally called the U.S. Post Office, when it was completely managed by the U.S. Government before 1978) is also known as the Post Office, U.S. Mail, or Postal Service is an independent agency of the United States federal government responsible for providing postal service in the United States. It is one of the few government agencies explicitly authorized by the United States Constitution. The USPS traces its roots to 1775 during the Second Continental Congress, where Benjamin Franklin was appointed the first postmaster general. The cabinet-level Post Office Department was created in 1792 from Franklin's operation and transformed into its current form in 1971 under the Postal Reorganization Act.
Published: Tuesday, November 11, 2014
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
|Genex Infosys Limited|
Genex Infosys is managed by a group of young and dynamic people having extensive knowledge and global exposure in the field of BPO and IT services. Genex is the largest BPO Company in Bangladesh is an...
NICE (NASDAQ: NICE), is a worldwide provider of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to deliver impact in re...
|Bright Pattern Inc|
Bright Pattern is an effective cloud contact center software which helps businesses to simplify multichannel service. Bright Pattern’s solution features enterprise-grade architecture that offers n...