News : PowerObjects Appoints Contact Center Practice Director
Nov 1, 2013 -- PowerObjects, a provider in delivering Microsoft Dynamics CRM solutions through unparalleled offerings of service, support, education, and add-ons, has appointed Doug Furney as their new Contact Center Practice Director. This appointment demonstrates PowerObjects’ commitment to building strong relationships with organizations that utilize multi-channel contact centers and delivering CRM solutions tailored to their needs.
"We promoted Doug to Contact Center Practice Director because he has had a lot of success implementing contact center solutions for PowerObjects customers across a wide range of industries including financial services, insurance, consumer packaged goods, and manufacturing," says Thompson. "He is passionate about helping contact centers succeed. I know that Doug will take the practice to the next level."
In his role, Doug will help prospective and existing customers identify how PowerObjects can deploy practical contact center solutions in their organizations. He will work with delivery teams to provide the best solutions while following best practice guidelines based on PowerObjects’ experience with Microsoft products as well as integration with third party contact center technologies. He will also collaborate with Microsoft and third party contact center technology vendors to explain PowerObjects’ competencies and success stories relating to contact center engagements.
Posted by Veronica Silva Cusi, news correspondent
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Established in 1993, PowerObjects is one of a handful of organizations recognized as a leader in delivering Microsoft Dynamics CRM/xRM solutions to customers. Headquartered in Minneapolis, Minnesota, with offices in Dallas and St. Louis, PowerObjects provides CRM solutions to businesses and non-profit organizations in multiple industries including healthcare, life sciences, insurance, financial services, publishing, distribution, manufacturing and professional services.
Published: Monday, November 4, 2013