News : PowerObjects Implements Microsoft Dynamics CRM
Minneapolis, MN, Dec 17, 2013 -- PowerObjects, a professional services firm focused on providing service, support, education and add-ons for Microsoft Dynamics CRM, has recently implemented Microsoft Dynamics CRM for MNsure, the new healthcare insurance marketplace in Minnesota. This online marketplace is a one-stop shop where individuals and families can find, compare, and choose health coverage that fits their budget and their needs.
MNsure allows customers to filter plans that match specific health needs for individuals or for families and compare them side-by-side. PowerObjects role in the project was to implement Microsoft Dynamics CRM in a large call center environment, enabling customer service representatives to capture and reference customer data quickly and easily.
MNsure required more than just standard call center implementation. PowerObjects customized Microsoft Dynamics CRM to ensure MNsure could also oversee policies and plan management, look at eligibly and enrollment for their customers, and provide an easy way for customers to shop online for healthcare plans.
Posted by Veronica Silva Cusi, news correspondent
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Established in 1993, PowerObjects is one of a handful of organizations recognized as a leader in delivering Microsoft Dynamics CRM/xRM solutions to customers. Headquartered in Minneapolis, Minnesota, with offices in Dallas and St. Louis, PowerObjects provides CRM solutions to businesses and non-profit organizations in multiple industries including healthcare, life sciences, insurance, financial services, publishing, distribution, manufacturing and professional services.
About Microsoft Dynamics CRM:
CRM software from Microsoft Dynamics CRM offers customer relationship management and crm online solutions for sales, customer service, and marketing.
Published: Thursday, December 19, 2013