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News : Pusula Call Center Wins Two Gold Medals in the Contact Center World Organization

#contactcenterworld, @pusulacc

At the Europe, Middle East, Africa (EMEA) Regional Finals, which is the first step of the Contact Center World 2022 program, the global organization of the contact center industry, Pusula Call Center once again showed that it has a say in the international arena by winning gold medals in both categories.

At the Contact Center World 2022 EMEA finals, which is the most prestigious and transparent organization of the contact center and customer experience organizations on a global scale, held in Lisbon, the capital of Portugal, Pusula Call Center presented its solution-oriented, continuous and accurate service approach to the attention of the jury members and all participants. With the projects it served in this global organization, it was awarded a gold medal in the "Best Contact Center" and "Best in Customer Service" categories, leaving its competitors behind.

Pusula Call Center CEO, Dr. Hasan Adigüzel made the following comments about the awards;

As a company, our priority is to continue our work in the best, most accurate and honest way. All of our stakeholders and employees serve our customers with this understanding.

In return for this understanding, in addition to taking our place among the leading companies in our sector, we receive appreciation from both our customers and global organizations such as Contact Center World.

The gold medals we won in the EMEA organization this year are the consolidation of the championships we won in both EMEA and Global finals in 2020 and 2021.

I would like to convey my endless thanks to all my colleagues for these running successes achieved.

About ContactCenterWorld.com

ContactCenterWorld.com, established in 1999, is the Global Association for Contact Center and Customer Engagement Best Practices. The association has a truly global footprint (members in over 200 countries) and supports205,000 personal members from enterprises of all sizes with ideas, information and opportunities including best practice awards, conferences and certification programs. Personal membership is free and available at this link http://www.contactcenterworld.com/register.aspx

#contactcenterworld, @pusulacc


About Pusula Customer Experience:
Company LogoAt Pusula Call Center, our customers' requests for operational excellence, sustainable services and offering appropriate solutions in accordance with customer price are met with are experience since 2009. We offer business models and professional solutions beyond the expected service.
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About ContactCenterWorld:
Company Logo# ContactCenterWorld ContactCenterWorld is The Global Association for Contact Center & Customer Engagement Best Practices. Today we have over 215,000 corporate 'individual' members have joined the association's website 'ContactCenterWorld.com'. We were established in 1999. www.contactcenterworld.com
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Today's Tip of the Day - Ignore The Issues At Your Peril

Read today's tip or listen to it on podcast.

Published: Tuesday, July 5, 2022

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2024 Buyers Guide Help Desk Software

 
1.) 
Knowmax

Knowmax
Knowmax is an omnichannel knowledge management platform. Our mission is to transform contact centers into resolution centers and drive customer self service.
The platform is an industry-agnostic enterprise-grade knowledge platform with components helping in easy findability of actionable information at the right time across the desired touchpoint.

2.) 
LiveAgent

LiveAgent Help Desk
LiveAgent is a cloud-based Help Desk Software with over 195+ compatible integrations. Streamline all customer communication channels and manage them from a single shared company inbox. Enjoy social media integration, unlimited ticket history, call recordings, hybrid ticket streams, and more. Companies like BMW, Yamaha, Huawei, Orange, or Forbesfone use LiveAgent to deliver customer wow to 150M end-users worldwide.

3.) 
OneDesk

OneDesk's software combines Helpdesk & Project Management into one application. No need to purchase, integrate and switch between applications. Your team can support your customers and work on projects in one place. Aimed at SMBs as well as departments at large enterprises, OneDesk is frequently used by project managers, customer service, IT, professional services and more. This easy-to-use, feature-rich, and highly configurable software can manage both ticket & task workflows.
 

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