News : IVR Technology Group Launches Prestophone
Buffalo, NY, USA, Aug 8, 2017 - IVR Technology Group, a provider of secure voice and text applications, announced the launch of Prestophone, a cloud-based voice platform that offers a full suite of add-on technologies such as call tracking, pay by phone, interactive voice response (IVR), and more. The new voice platform provides customers of any size with a full-featured business communications technology solution.
Akash Desai, President of IVR Technology said, "79% of customers prefer to contact businesses by phone, but 72% find it to be a dreadful experience. For more than 20 years, our mission has been to deliver voice applications that make that experience delightful. Now, our promise comes full circle with Prestophone because now it’s delightful to have a modern phone system!"
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"We like to call this an enterprise class business communications stack," says Desai. Who also touts the product’s modern drag-and-drop user interface. "If you can install apps on your phone, you can administer Prestophone. It’s that easy."
Robert Maefs, Chief Product Officer, stated, "Secure and reliable voice platforms that seamlessly handle both the PCI and HIPAA needs of customers are difficult to find. We’re excited to offer a secure hosted environment that replaces customer worry with improved service, features and capabilities that deliver a delightful brand experience."
Posted by Veronica Silva Cusi, news correspondent
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About IVR Technology Group:
IVR Technology Group’s passion is to connect people to information in order to help companies improve customer experiences. IVR builds secure voice and text applications and focuses on compliance, data security and delightful user interactions. We are fanatical about our customer’s success.
Published: Monday, August 14, 2017
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