#contactcenterworld, @sellyautomotive
San Francisco, CA, USA, June 21, 2022 -- The Beekman Group-backed AutoManager Holdings Group, LLC ("AutoManager"), a provider of dealer management system and website builder tools to independent auto dealerships, has completed a merger between subsidiary AutoManager Acquisition, Inc. and A1 Software, Inc. (dba Selly Automotive) ("Selly"). Selly is a provider of customer relationship management ("CRM") software and also targets the independent auto industry. As part of the transaction, AutoManager provided Selly with a growth investment to support staff expansion and product development.
"We are thrilled to add the talented Selly team to the AutoManager platform and believe that the combined company will be better positioned to serve our customers and deliver outstanding products," commented Kami Tafreshi, CEO of AutoManager. "Going forward, we will remain focused on developing and / or acquiring the software tools that our dealership customers need to be as efficient and competitive as possible."
Zach Klempf, CEO and founder of Selly, commented, "This partnership is a fantastic outcome for Selly, its investors, and employees, and we look forward to working with AutoManager in pursuing an accelerated growth strategy. I congratulate the AutoManager team, led by Kami Tafreshi and Ali Afshar, on building such a strong dealership software platform, and we believe that Selly’s CRM will be a highly complementary addition."
Jim Clippard, Managing Director at Beekman, stated "This transaction is another key step in building a leading dealership software platform, and we believe that the merger will improve AutoManager’s software offering while creating multiple points of synergy across engineering, sales, and marketing. We look forward to supporting the combined team on the range of initiatives that we have developed as partners."
#contactcenterworld, @sellyautomotive
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com
About Beekman group:
Leisure industry - Time share and property developement
About Selly Automotive CRM :
Selly Automotive is a San Francisco based used car dealer software company with dealership clients in the US and Canada. Selly Automotive offers a dealership sales platform that includes customer relationship management (CRM), internet lead management (ILM), iPhone/Android mobile app with a driver's license and VIN scanner, and communication management (Voice 
Published: Friday, June 24, 2022
| 3.) |  Accordia Solution CIS Accordia Solution is an innovative developer of seamlessly integrated cost-effective omnichannel Contact Center Solutions specifically targeted at the micro, small and medium operations.Our core business model involves the development and marketing of IP Telephony and IP Contact Center Solutions. We also strive to develop customer interaction solutions which include contact center and customer relationship management (CRM) that enhances Customer Experience Of The Future (CEOTF) and optimizes agent productivity. Our flagship product, the Accordia Customer Interaction Suites (CIS), offers comprehensive functionality by helping your business meet and exceed the level of service in line with... (read more) |
| 5.) |  Adverus Dialer Adversus is a web-based dialer and practical CRM solution for telemarketing, fundraising, and appointment scheduling businesses. |
| 12.) |  Astute Agent Astute Agent gives your agents everything they need to work cases confidently and efficiently. This modern case management CRM is the preferred choice for Consumer Relations and Customer Care teams who support some of the world’s most prestigious brands. Astute Agent balances agent efficiency with customer experience. Here’s how: - Automated email responses Using natural language processing, Astute Agent reads incoming customer emails and automatically supplies a response to agents to review and send. - Auto-populated case fields AI capabilities automatically suggest reason codes, product codes, and other case information, saving agents minutes per case. - Time-saving case feat... (read more) |
| 15.) |  CallTrackingMetrics is the only contact center solution with marketing attribution software built in. Our powerful UCaaS platform lets you know upfront who is calling in, what campaigns they were referencing, and their previous history with your company. Partnering this data with tools to automate and streamline your team’s workflow frees you up to focus on truly delighting your customers. Conditionally direct calls, texts, chats and forms based on: • Actions the customer has taken on your website • Whether they’ve previously contacted your business • Which agent they last interacted with • Custom criteria unique to your business needs • The location nearest to your customer Say... (read more) |
| 20.) |  Consilium AWS and Amazon Connect Offering Imagine a cloud-based contact center that can make customer engagement easy, deliver answers, assistance, and resolutions in a very personal manner, and in the context of your customers’ actions. Amazon Connect is a self-service, cloud-based contact center that provides a seamless omnichannel experience through a single unified platform for voice and chat. Contact center agents and managers don’t have to learn multiple tools, because Amazon Connect has the same contact routing, queuing, analytics, and management tools in a single UI across voice, chat, and mobile interface. Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform, offering over 175 fully... (read more) |
LOGIN WITH YOUR CONTACTCENTERWORLD.COM ACCOUNT
I am checking out all the amazing and daily updated content on ContactCenterWorld.com and networking with professionals worldwide
Send To Friends Post On My Wall