News : Product Launch Eliminates Sensitive Payment Info From Call Centers
New York City Sept. 29, 2015 -- Cognia, a provider in intelligent communication solutions, is pleased to announce Cognia Secure-Agent and Cognia Secure-IVR. The products offer an alternative to traditional pause-and-resume call center applications, resulting in reduced PCI-compliance burdens, improved risk mitigation strategies and a better customer experience.
Curtis Nash, founder and CEO of Cognia, commented: "Cognia Secure allows our customers to address today’s immediate business concerns – reducing their compliance burden while mitigating risk. Our mission, achieved through innovation and technology, is to help businesses meet their most pressing PCI-compliance challenges for payment and recording."
Today's Tip of the Day - All Customer Touchpoints Need To Provide Service
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Published: Thursday, October 1, 2015