News : Promero Announces Cloud Call Center Software v7.2 Launch
Pompano Beach, FL, USA, June 15, 2016 -- Promero, a provider of hosted contact center software, announced the product launch of Enghouse Interactive's Contact Center: Service Provider (CCSP) 7.2 software for its cloud contact center software solution. Promero Call Center Omni Channel gives organizations the means to impact customer service including full multi-channel communication with customers, Skype for Business integration, complete open source API integration, and deployment options of pure cloud, hybrid and private pod configurations.
"With Promero Call Center Omni Channel powered by Enghouse Interactive CCSP, clients will now have full complement of call center products, features and deployment options not readily available before, " said Gregg Troyanowski, president, Promero, Inc. "We look forward to leveraging the expansive breadth and depth of Enghouse Interactive to help our clients maximize the value of each customer interaction."
Posted by Veronica Silva Cusi, news correspondent
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About Promero, Inc:
Founded in 2001, Promero is an application service provider of Oracle's Contact Center Anywhere IP multi-channel call center software, ProStar CRM and Lead-Management software. Promero is a Worldwide Oracle PartnerNetwork Certified Partner.
Published: Thursday, June 16, 2016