News : Promero Announces Call Center Software CTI Connector
Pompano Beach, FL, August 7, 2014 -- Promero, a reseller and provider of cloud-based virtual call center software, announces that it completed and provided the general release of its proprietary CTI connector for its hosted platform of Oracle Contact Center Anywhere to Salesforce CRM and Zoho CRM users.
The CTI connector enables CRM user’s ability to enjoy a set of call center software features including unlimited IVR, ACD, blended inbound and outbound dialing, call recording, supervisor monitoring, predictive dialing, more than 100 call detail reports, service level adherence, and much more.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - All Customer Touchpoints Need To Provide Service
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About Promero, Inc:
Founded in 2001, Promero is an application service provider of Oracle's Contact Center Anywhere IP multi-channel call center software, ProStar CRM and Lead-Management software. Promero is a Worldwide Oracle PartnerNetwork Certified Partner.
Published: Friday, August 8, 2014