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News : Promero Taps Enghouse Interactive Contact Center 7.2 Software
Pompano Beach, FL, USA, Dec 10, 2015 -- Promero, a provider of hosted contact center software, announced that it would leverage Enghouse Interactive’s Contact Center: Service Provider (CCSP) 7.2 software for its cloud contact center software solution, Promero Call Center Omni Channel.
"With Promero Call Center Omni Channel powered by Enghouse Interactive CCSP, users will enjoy faster more accurate customer service, fewer steps to complete time consuming tasks, increased productivity and reduced costs," said Gregg Troyanowski, president, Promero, Inc. "We look forward to leveraging the expansive breadth and depth of Enghouse Interactive to help our clients maximize the value of each customer interaction."
"We are honored to work with Promero, a partner recognized for its longstanding commitment to customer experience and interaction solutions," said Christoph Mosing, president, Enghouse Interactive."
Posted by Veronica Silva Cusi, news correspondent
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About Promero, Inc:
Founded in 2001, Promero is an application service provider of Oracle's Contact Center Anywhere IP multi-channel call center software, ProStar CRM and Lead-Management software. Promero is a Worldwide Oracle PartnerNetwork Certified Partner.
About Enghouse Interactive:
Enghouse Interactive’s integrated suite of solutions includes multi-channel contact center, self-service, attendant operator consoles and workforce optimization. This wide portfolio places us in the unique position to offer customers and partners a complete, fully featured solution from a single vendor. These solutions support the full range of deployment methods from premise-based to private, public or community cloud and even hybrid requirements.
Published: Friday, December 11, 2015