News : Propertyware Contact Center Launches Inegrated Solution
Carrollton, Texas, March 10, 2014 -- Propertyware, Inc., a wholly owned subsidiary of RealPage, Inc. (NASDAQ: RP), launches Propertyware Contact Center, an integrated solution for single-family property managers that directs leasing inquiries and service requests both during and after hours.
Propertyware Contact Center provides the agility and responsiveness of trained leasing specialists who answer prospective tenants’ calls to help maximize lead capture, and provide timely responses to current tenants’ service calls.
"I truly believe that the Propertyware Contact Center presents the biggest opportunity for leveraging a business owner’s time, resources and ability to grow. Those who do not get on board will undoubtedly be unable to keep up with those that do," shared Justin Bajema, president of Access Property Management Group and a Propertyware Contact Center client. "We are doing more today with less at a higher level of service than ever before. Both the volume and quality of our prospects has increased."
"We can now track and measure our leasing activity, which is great when reporting back to owners each week on the activity of their home," continued Bajema. "Previously, when our team fielded calls, we could only speak to prospects during normal business hours limiting the number of showings we could schedule. Now the call center is easily able to lock down showings with prospects late into the evening."
Posted by Veronica Silva Cusi, news correspondent
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About Propertyware, Inc.:
Located in San Francisco, California, Propertyware pioneered property management solutions for single-family and low density rental units through a full suite of on-demand property management tools that are self-provisioning. Propertyware features a full suite of integrated property management services: a real-time customized, hosted website; online payment processing via credit/debit cards and eChecks; work order management; customer portals; inspections and accounting — all in one easy-to-use solution.
Published: Friday, March 14, 2014