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News : Prove Identity Launches Solutions in AWS Marketplace to Elevate Digital Customer Experiences

#contactcenterworld, @awscloud

New York, NY, USA, Apr 16, 2024 - Prove Identity, Inc. ("Prove"), a global provider in digital identity, announced that its digital customer experience, identity verification, and identity authentication solutions are now available in AWS Marketplace, a digital catalog with thousands of software listings from independent software vendors that make it easy to find, test, buy, and deploy software that runs on Amazon Web Services (AWS).

Prove is a member of the AWS Independent Software Vendor (ISV) Accelerate Program, allowing them to streamline the delivery, billing, and procurement of their identity solutions.

According to a recent poll, U.S. consumers are fed up with identity verification and authentication processes. 60% of consumers surveyed said they would abandon opening a new online account if identity verification takes more than 40 seconds and 62% said they would stop trying to log into an account after just three failed password attempts. By working with AWS, Prove is offering companies the opportunity to take back some of this lost revenue while also mitigating identity fraud.

"We are thrilled to be working with AWS to enable more commerce by allowing more companies and customers to interact easily and with trust online," said Rodger Desai, Chief Executive Office of Prove. "Prove’s availability in AWS Marketplace represents a powerful convergence of technology and expertise that will empower businesses with secure, frictionless, and seamless customer interactions."

"Using Prove Pre-Fill(R) hosted on AWS, Bilt was able to make our customer onboarding experience faster, easier, and more secure, and increase our pass rate to 90+%," said Brandt Smallwood, Chief Strategy Officer, Bilt Rewards.

#contactcenterworld, @awscloud

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com


About Prove:
Company LogoProve is the modern platform for continuous identity authentication and is used by over 1,000 enterprises and 500 financial institutions including 7 of the top 10 U.S. banks. Prove’s cloud solutions and mobile intelligence-driven APIs can be easily orchestrated to increase Approve Rates to over 90%, enabling companies to authenticate customer identities accurately, effortlessly, and privately, while mitigating fraud. Prove’s solutions are available in 195 countries.Company Profile Page

About Amazon Web Services:
Company LogoAmazon Web Services is a collection of remote computing services that together make up a cloud computing platform, offered over the Internet by Amazon.com. The most central and well-known of these services are Amazon EC2 and Amazon S3.
Company Facebook   Company Twitter   Company YouTube   Company Profile Page

Today's Tip of the Day - Making It Easy For Customers To Contact You

Read today's tip or listen to it on podcast.

Published: Wednesday, April 17, 2024

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2024 Buyers Guide Employee Engagement Solutions

 
1.) 
ContactCenterWorld

TopPlace2Work.com
Typical Problem!

In-house surveys can be time consuming, cumbersome at best and many staff often don't provide valid feedback as they fear ‘being too honest' with their employer for fear of retribution.

Even some 3rd party ‘managed' surveys can be challenging, costly and then there is no benchmark or significant value other than ‘managed by a 3rd party' approach, which leads to the problem of validity of data, security and integrity plus costs and time required by you.

The Solution!

TopPlace2Work is an easy to use program that allows you to gather valuable data on employee morale and engagement.

2.) 
Motivarnos

Motivarnos.com
Motivarnos helps your efforts in managing a constant recognition system that includes trivias, badges and competition elements that drives performance appraisal while agents have an encouraging environment.
 

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