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News : PTS Consulting Takes Its Workplace into the Future with RingCentral Unified Communications Solution

#contactcenterworld, @ringcentral

Belmont, CA, USA, May 14, 2019 -- RingCentral, Inc. (NYSE: RNG), a provider of global enterprise cloud communications, collaboration, and contact center solutions, announced that PTS Consulting, a technology consulting and project management business, is powering workforce and customer collaboration with RingCentral. With a goal to be better connected, PTS Consulting is focused on increasing productivity across its 12 worldwide locations, while also lowering operating costs.

Eliminating the need for multiple disparate solutions, RingCentral combines phone, team messaging, video meetings, and other capabilities into a single seamless solution. With RingCentral, PTS Consulting has an entirely reimagined collaboration-centric experience for enterprise communications. 

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"At PTS Consulting, we rely on mobile collaboration and great connectivity to manage our client engagements around the world and across all our lines of business," said Gareth Johns, group chief technology officer, PTS Consulting. "The RingCentral solution with the mobile app replaces our legacy team collaboration solutions and provides our global workforce with a truly unified communications and collaboration experience. This enables a frictionless, high-productivity communications experience they need with just a few clicks on their mobile devices."

Based on a survey of knowledge workers by CITE Research commissioned by RingCentral, today’s modern worker is faced with app overload and uses an average of four communications apps. The study also revealed that 66 percent of workers want a single communications platform. The RingCentral app addresses this need, allowing users to save time by not having to switch between multiple communications apps to get work done.

"PTS Consulting is a great example of a forward-thinking business with a razor-sharp focus on inspiring team collaboration," said Sahil Rekhi, managing director, RingCentral EMEA. "We’re excited to support their business needs and help them effectively scale their business internationally. Through our open platform that provides easy integrations with other leading cloud applications, we look forward to working with PTS Consulting to identify new ways we can help to streamline their business workflows."

#contactcenterworld, @ringcentral

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com


About RingCentral, Inc.:
Company LogoRingCentral is a publicly traded provider of cloud-based phone systems for businesses. It is headquartered in Belmont, California and has offices in Denver, Colorado; Manila, Philippines; Xiamen, China; St. Petersburg, Russia and Odessa Ukraine.
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Today's Tip of the Day - Lifetime Of A Number

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Published: Wednesday, May 15, 2019

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2020 Buyers Guide IVR

 
1.) 
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.
PH: +1 512-872-7565

2.) 
Megacall

Virtual Switchboard
Megacall provides a fully customised Virtual Switchboard software for all companies (including IVR service). No matter the size of your business, our services adapt to the needs of each client.

Are you looking for a more effective way to communicate with your customers? Discover the advantages of using the IVR and how it can help in your communications.
PH: +34 952 667 511
 
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