Dhaka, Bangladesh, July 6, 2018 -- The Road Transport and Highways Division is making it mandatory to display the national emergency helpline number inside public transport, in a bid to curb a rising trend of sexual harassment and other forms of assault against passengers.
The division has already issued a directive for displaying the 999 number in all public buses across the country.
The secretary of Bangladesh Road Transport Authority (BRTA), Mohammad Shawkat Ali, told the Dhaka Tribune that they had been informed of the plan verbally by the Road Transport and Highways Division.
"The initiative will aid people in getting emergency response from the police faster," he said.
"We will call a meeting with the authorities concerned to execute the order (and) are planning to send a letter to all district-level offices across the country for installing national helpline numbers in visible places of transports."
Through the number, passengers can seek support from the police not only for sexual harassment issues, but also for assault or professional misconduct by the transport staff.
"The plan to install the emergency helpline number in public buses will help curb sexual harassment, and allow passengers to get support during any incidents," said Mozammel Haque, secretary general of Passengers’ Welfare Association.
The 999 national emergency number was launched on December 12, 2017 and also allows citizens to call for emergency fire and ambulance services.
Bangladesh Police operates the helpline, which is available around the clock.
Posted by Veronica Silva Cusi, news correspondent
Published: Monday, July 9, 2018
Agara is an autonomous virtual voice agent powered by Real-time Voice AI. It is designed to have intelligent conversations with your customers, vendors, and partners without any assistance from human agents. It can handle a wide variety of calls including inbound customer care calls, outbound lead generation calls, appointment scheduling calls, and overdue payment recovery calls.
Agara is available for several industries including banking, insurance, retail, e-commerce, airlines, and telecom. Powered by advanced Real-time Voice AI that understands speech in real-time, automatically determines the right process to follow and guides the caller along in the process with natural conversation.
PH: +1 (512) 333 4634
UniCloud™ is an intuitive platform that allows Enterprises to deploy and manage their Unified Communication (UC) and Contact Center (CC) services with ease and entire provisioning can be completed in seconds using this comprehensive tool supporting digital transformation. The latest release 7.0 of UniCloud™ is a multi-tenant platform that transforms the delivery, management, and integration of collaboration and contact center solutions, for both Cloud and On-Premise deployment models.
With its single-pane-of-glass views and quick provisioning tool, UniCloud™ is instrumental in reducing the time to provision an entire multi-cluster Cisco collaboration platform, including contact centers (C...
PH: (+61) 406 501 368
SPEED & PLUS
The SPEED solution solves for service level issues while cost optimizing the environment with automation.
Provides an enhanced way to speed up & optimize invoking temporary agent skills configuration changes into the contact center environment.
Speed allows you to schedule both future changes & temporary changes that auto-revert back to the original state when scheduled time expires.
*Automated / Scheduled Temporary Agent Skills Configuration Management
*Immediate Temporary or Reoccurring Schedule Skills Configuration Changes
*Easy to Use/Operations Administration Focused
*Descriptive Monitoring Activity Dashboard
*Detailed “End to End’ Audit Trail and Perfor...