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News : Pune Police Gets Modern Control Room for 112 Helpline, 157 Police Vehicles for Quick Response

#contactcenterworld

Pune, India, June, 2022 -- To provide immediate police assistance in case of emergency, ‘112’ toll-free helpline service has been made available in the state of Maharashtra. The Police Control Room at the Commissionerate of Police was inaugurated by Commissioner of Police Amitabh Gupta on Monday (June 27).

Joint Commissioner of Police Sandeep Karnik, Additional Commissioner of Police Dr Jalindar Supekar, Ramnath Pokale, Deputy Commissioner Srinivas Ghadge, Bhagyashree Navatke, R. Raja, Assistant Commissioner Pournima Taware, Sanjay Khande, Gajanan Tompe, S. M. Bhalchim, etc. was present at this time.

Under this project, the MDT system has been installed on 157 vehicles of the police department to provide immediate assistance to the citizens. The Control Room of the Pune Police Commissionerate has been renovated. Police assistance will be provided immediately to address the complaints of the citizens, said Police Commissioner Gupta.

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.punekarnews.in

About ContactCenterWorld:
Company Logo# ContactCenterWorld ContactCenterWorld is The Global Association for Contact Center & Customer Engagement Best Practices. Today we have over 215,000 corporate 'individual' members have joined the association's website 'ContactCenterWorld.com'. We were established in 1999. www.contactcenterworld.com
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Adapting to the new normal contact center industry has to be ready for work from anywhere agents to maintain business continuity. Even when working from remote locations, the work from home agents or remote agents need to be monitored for smooth customer service operations or effective tele sales.

InterDialog UCCS with its work from home agent ready call center software helps you to have complete control over your contact center operations. Agents can log in from any where , home, office or any other place where they are through their mobile phone or desktop , or even through our ID mobile app . With centralized recording & reporting , you gain visibility of all contact center metrics , and you can manage your center the same way as you were doing when working from office.
 

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