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News : Punjab Excise Department Releases Helpline Numbers

#contactcenterworld

Chandigarh, India, Nov 19, 2020 -- In line with its commitment to curb the trade of banned liquor, the Excise Department helpline number 9875961126 is proving to be a thorn in the flesh of liquor smugglers. On this number, general public can report complaints relating to excise crimes i.e. smuggling of liquor, lahan, working stills, illegal liquor manufacturing units etc.

Sharing details, a spokesperson of the department said that Any person can give information on this helpline number by voice call, SMS message or whatsapp message. A total of 265 complaints have been received since August 8, 2020, and action has been taken on 250 of these, revealed the spokesperson.

Pointing out further, the spokesperson said on the basis of these complaints, 22 FIRs have been lodged and 2 persons have also been arrested and 414 illicit liquor Bottles, 19 cases of liquor, 295 lt of illicit liquor and more than 97200 kg of lahan has been seized. Numerous complaints have been made against habitual offenders or regarding areas where unlawful activities concerning liquor had been reported in the past as well. A constant vigil is being maintained in such cases, said the spokesperson.

Notably, the Excise Department has been making a determined effort to check illicit distillation, smuggling of liquor, bootlegging etc. within the state of Punjab. Cracking a whip on illicit liquor trading, Operation Red Rose has been launched, whereby teams of Police department and Excise officials have been working together against all such excise related crimes.

NUMBER 9875961126

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.punjabnewsexpress.com


Today's Tip of the Day - CRM Technology

Read today's tip or listen to it on podcast.

Published: Friday, November 20, 2020

Printer Friendly Version Printer friendly version

2021 Buyers Guide Call Routing Optimization

 
1.) 
Eastwind Communications

Eastwind sells Oracle, Ribbon, and Dialogic SBC and routing solutions for both premise-based and cloud-based deployments along with Microsoft Teams integration. Eastwind offers managed service offerings and complete 7x24 support.
PH: 508-862-8600

2.) 
Lieber & Associates

Call Routing and Contact Center Optimization
L&A provides consulting services to optimize contact centers, including call routing, skills-based routing, and multi-location routing. The firm's senior consultants have several decades of experience each in this area and work with all vendors' systems. L&A's president pioneered skills-based routing.
PH: +1-773-325-0608

3.) 
OpsTel Services

SPEED
The SPEED solution solves for service level issues while cost optimizing the environment with automation.

Provides an enhanced way to speed up & optimize invoking temporary agent skills configuration changes into the contact center environment.

Speed allows you to schedule both future changes & temporary changes that auto-revert back to the original state when scheduled time expires.

Speed features:

*Automated / Scheduled Temporary Agent Skills Configuration Management
*Immediate Temporary or Reoccurring Schedule Skills Configuration Changes
*Easy to Use/Operations Administration Focused
*Descriptive Monitoring Activity Dashboard
*Detailed “End to End’ Audit Trail and Performance Monitoring
PH: 1+480-435-9390
 

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