Cambridgeshire, UK, March 20, 2020 -- The East of England Ambulance Service is recruiting more emergency call handlers to help match demand during the coronavirus outbreak.
The service is looking for resilient people who are calm under pressure to join their workforce at this busy time.
More staff are needed both because the number of emergency calls is set to rise rapidly during the outbreak, and because some staff will be out of action due to self isolation.
Sponsor message - content continues below this message
2022 '17th annual' Global Contact Center World Awards NOW OPEN
Enter your Center, Strategy, Technology Innovation, Teams and Individuals into the ONLY TRULY GLOBAL awards program - regarded by many as being like the Olympics for the Contact Center World! Join the best from over 80 nations and compete for the most prestigious awards out there!
Content continues ….
The key responsibilities in the job would include answering calls that come into the call centre, using the clinical software system in order to prioritise calls and entering information into the Computer Aided Dispatch system accurately and promptly.
The positions are full-time temporary and the pay is £9.09-£15.45 an hour.
Posted by Veronica Silva Cusi, news correspondent
About East of England Ambulance Service:
The East of England Ambulance Service NHS Trust is the authority responsible for providing National Health Service (NHS) ambulance services in the counties of Bedfordshire, Cambridgeshire, Essex, Hertfordshire, Norfolk and Suffolk, in the East of England region. It is one of 12 Ambulance Trusts providing England with emergency medical services, and is part of the NHS, receiving direct government funding for its role. There is no charge to patients for use of the service, and under the Patient's Charter every person in the United Kingdom has the right to the attendance of an ambulance in an emergency.
Published: Monday, March 23, 2020
Provide an unparalleled, engaging user experience for the creation of dynamic voice broadcasting campaigns. Its block-based interface enables you to develop easy to complex call flows aligned with given strategic business targets by simple drag and drop operations.
Mass Automated Telephone Surveys are based on a key-pad answering system that enables you to poll large audiences with your own custom questions. They are great for:
- Building Customer Loyalty
- Lead Generation
- Enhancement of Current Service Portfolios
Manage the platform with great ease and assess your results. Schedule your demo or request a quote today!