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News : Push to Recruit New Emergency Call Handlers

#contactcenterworld, @eastenglandamb

Cambridgeshire, UK, March 20, 2020 -- The East of England Ambulance Service is recruiting more emergency call handlers to help match demand during the coronavirus outbreak.

The service is looking for resilient people who are calm under pressure to join their workforce at this busy time.

More staff are needed both because the number of emergency calls is set to rise rapidly during the outbreak, and because some staff will be out of action due to self isolation.


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The key responsibilities in the job would include answering calls that come into the call centre, using the clinical software system in order to prioritise calls and entering information into the Computer Aided Dispatch system accurately and promptly.

The positions are full-time temporary and the pay is £9.09-£15.45 an hour.

#contactcenterworld, @eastenglandamb

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.eveningnews24.co.uk


About East of England Ambulance Service:
Company LogoThe East of England Ambulance Service NHS Trust is the authority responsible for providing National Health Service (NHS) ambulance services in the counties of Bedfordshire, Cambridgeshire, Essex, Hertfordshire, Norfolk and Suffolk, in the East of England region. It is one of 12 Ambulance Trusts providing England with emergency medical services, and is part of the NHS, receiving direct government funding for its role. There is no charge to patients for use of the service, and under the Patient's Charter every person in the United Kingdom has the right to the attendance of an ambulance in an emergency.
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Published: Monday, March 23, 2020

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