Hobart, Australia, March 26, 2019 -- Qantas has confirmed it is considering offering an unknown amount of voluntary redundancies to the 200 staff at its Hobart call centre.
A spokesperson for the airline says changing customer behaviour has prompted the decision, with many choosing online and digital methods for their queries rather than the phone.
The union representing the workers at the Glenorchy call centre says Qantas has not committed to staying in the state beyond 2024.
Posted by Veronica Silva Cusi, news correspondent
Qantas is an Australian airline.
Published: Wednesday, March 27, 2019
Platform Data Transformation
OpsTel is proud to provide our clients with a software automation service that is used to aid in the transition from one platform to another utilizing both speed and accuracy. Whether it is going from premises to premises, premises to cloud, premises to private cloud or even a hybrid deployment; OpsTel has the ability to help cut your transition time so you can focus your efforts on remaining architecture priorities.
We’ve observed conversions as high as 85% - in as little time as 30-minutes - with remaining client specific complex integrations being done by employees or professional services of your choice leveraging our Platform Data Transformation™ solution.
|2.)||Tru29 Outsource Solutions Inc.|
Back Office Solutions
Although the customer-facing type of tasks is essential to good customer experience, tasks being done in the background is as important.
Tru29 has been providing this type of outsourcing solutions to various businesses across the globe so you can be assured of a reliable and experienced workforce.